Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Autism Behavioral Therapist (Part-Time)
Essential Autism
04.2023 - Current
Updated parents and caregivers on client progress to visualize client trajectory.
Monitored client progress by collecting and analyzing data, adjusting treatment plans as needed for optimal outcomes.
Maintained client confidentiality to protect patient privacy.
Promoted social skill development through group therapy sessions and structured play activities.
Utilized a variety of teaching methods tailored to each client''s unique learning style for improved skill acquisition.
Conducted functional behavior assessments to identify triggers and develop effective intervention strategies.
Office Administrator
Osella Technologies
11.2022 - Current
Assisted in organizing and overseeing assignments to drive operational excellence.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Supported accounting manager by processing invoices and documents with consistent on-time delivery.
Matched purchase orders with invoices and recorded necessary information.
Evaluated financial records to detect errors and discrepancies.
Maintained and reviewed computerized records of items purchased and costs associated with purchases.
Placed orders for machine components consistent with quality, quantity and other specification requirements.
Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Audited and corrected discrepancies in inventory numbers.
Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
Sourced vendors, built relationships, and negotiated prices.
Reviewed and approved purchase orders and invoices for accuracy and completeness.
Data Administrator
Crest Mold Technologies
06.2020 - 10.2022
Implemented security measures to protect vital business data.
Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Coordinated with project managers, engineers and sale team on job development timelines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Reviewed and updated cost databases to maintain access to most current and accurate information on costs and prices.
Responsible for receiving, reviewing and preparing RFQ (Request for Quote) based on customer requirements, creating PowerPoint of injection mold parts with dimensions for visual reference.
Responsible for submitting finalized quotes to customer per requested requirements.
Entering data and RFQ information into TS Tracker system as required.
Import Analyst
Livingston International Inc
04.2018 - 03.2020
Updated and maintained manuals and adhered to governmental regulations that affected product import.
Prepared and submitted Harmonized Tariff Schedules (HTS) codes to US Customs.
Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
Researched and prepared product cost and trade compliance reviews for clients.
Assisted compliance department in performing internal audits of processes and systems to facilitate importation and exportation of products.
Followed SOPs with all customer account actions and data management to keep consistent service levels.
Prepared and processed import and export documentation according to customs regulations, laws or procedures.
Maintained up-to-date knowledge of US and Canadian customs regulations and international trade laws.
Logistics Coordinator
Les Aliments Dainty Foods
06.2019 - 01.2020
Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
Scheduled and coordinated trucks to maximize productivity and maintain organized calendar.
Generated documentation and information required for customer shipments.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Lead Customer Service Representative
Freedom Mobile
11.2016 - 09.2018
Met customer call guidelines for service levels, handle time and productivity.
Educated customers about billing, payment processing and support policies and procedures.
Investigated and resolved accounting, service and delivery concerns.
Maintained up-to-date knowledge of product and service changes.
Diagnosed and troubleshot hardware, software and network issues.
Education
Bachelor of Commerce - Commerce And Business Administration
Nipissing University
North Bay, ON
05.2020
Graduate Diploma - International Business Administration
St. Clair College
Windsor, ON
05.2019
Skills
Production and Data Operations
Critical Thinking
Inventory and Data Analysis
Regulatory Compliance and Reporting
Tariff Code Identification
Customer Account Management
Accuracy Improvements
Financial Data Assessments
Treatment Planning
Financial Administration
Pricing Structures
Payroll Administration
Certification
Catia V5 Fundamentals Training - October 17, 2022
Languages
English
Native or Bilingual
Romanian
Native or Bilingual
French
Professional Working
Timeline
Autism Behavioral Therapist (Part-Time)
Essential Autism
04.2023 - Current
Office Administrator
Osella Technologies
11.2022 - Current
Data Administrator
Crest Mold Technologies
06.2020 - 10.2022
Logistics Coordinator
Les Aliments Dainty Foods
06.2019 - 01.2020
Import Analyst
Livingston International Inc
04.2018 - 03.2020
Lead Customer Service Representative
Freedom Mobile
11.2016 - 09.2018
Bachelor of Commerce - Commerce And Business Administration
Nipissing University
Graduate Diploma - International Business Administration
People Operations Specialist at Autism Care Partners/Autism Bridges/PuddingstonePeople Operations Specialist at Autism Care Partners/Autism Bridges/Puddingstone