Versatile candidate with over 14 years of extensive real estate experience in property management and brokerage operations. Adept at implementing tech solutions, optimizing vendor relationships, and enhancing client satisfaction. Skilled in brokerage processes, property management, accounts payable / receivable, and strategic lease negotiations, driving increased rental income and general operational efficiency.
Hi, I’m
Abanoub Beshay
Montreal,Canada
Summary
Overview
13
years of professional experience
Work History
Private Investment Companies (Contractual)
Real Estate Manager & Property Administrator
03.2019 - 11.2024
Job overview
- Liaison between landlords and tenants through the management of various types of immovables such as student housings, embassies, hotels, Airbnb accommodations, offices, residential and commercial buildings alike, delivering tailored solutions for each contractor.
- Coordinate daily operations, tenant placement, lease renewals, service calls, and small project timelines.
- Ensure timely rent collection, financial accuracy, and strong cash flow.
- Streamline processes to reduce tenant turnover and increase rental income through strategic lease negotiations.
- Implement automated solutions for rent collection, maintenance requests, and digital lease management to reduce workload.
- Optimize vendor relationships to secure cost-effective services and improve tenant satisfaction.
- Conduct market analysis to set competitive pricing, maximize revenue, and maintain high occupancy rates.
- Monitor financial reports and budgets to ensure profitability and transparency.
Sotheby’s International Realty
Operations Manager & Marketing Consultant (Team)
02.2023 - 09.2024
Job overview
- Managed property listings and preparations, ensuring seamless transactions and optimal client outcomes.
- Oversaw rental, sales, and purchase transactions, optimizing processes for maximum operational effectiveness.
- Enhanced office workflows, reducing costs and improving productivity.
- Ensured compliance with legal standards and industry regulations.
- Led marketing initiatives that drove an increase in inquiries and sales.
- Maintained organized records for transactions, communications, and financial documents.
- Coordinated resources and timelines between brokers and management to ensure successful sales completions.
Christie’s International Real Estate
Brokerage Operations Director (Group)
01.2021 - 02.2023
Job overview
- Coordinated property listings and marketing strategies, ensuring timely transactions and enhancing client engagement.
- Managed rental, sales, and purchase transactions, streamlining workflows for improved operational performance.
- Handled transaction management, ensuring accurate fulfillment of conditions and increasing success rates.
- Improved office operations, reducing administrative costs and boosting productivity.
- Ensured regulatory compliance across all transactions.
- Implemented systems that enhanced client relationship management and retention.
- Developed and executed marketing campaigns that increased inquiries and sales.
- Conducted market analysis to identify opportunities and drive revenue growth.
Hilton Hotels
Lead Night Auditor (On-Call)
01.2020 - 12.2020
Job overview
- Directed front desk operations, facilitating seamless check-ins and check-outs.
- Ensuring security protocols, reducing incidents and enhancing safety.
- Performed general inspections, maintaining a safe and welcoming environment.
- Monitored and reconciled daily financial transactions, ensuring accuracy and up-to-date records.
- Generated end-of-day reports ensuring accuracy for owners & directors.
- Delivered support during peak periods or staff shortages to maintain seamless operations.
RE/MAX Du Cartier
Broker’s Assistant & Administrative Coordinator
06.2016 - 03.2019
Job overview
- Coordinated the preparation of property listings, ensuring all details were accurate and up to date to facilitate timely transactions.
- Managed and processed rental, sales, and purchase documentation, contributing to a seamless workflow and operational efficiency.
- Assisted with offer negotiations and contract management, ensuring precise execution of terms to maximize deal success.
- Contributed to process improvements, reducing office expenses and enhancing overall productivity through streamlined tasks.
- Ensured strict adherence to industry regulations and legal standards, minimizing risks and maintaining compliance throughout transactions.
Keller Williams Urbain
Leasing Administrator & Business Development Specialist
04.2014 - 05.2016
Job overview
- Provided support to managing brokers and agents with operational tasks, coordinating listing presentations, etc.
- Coordinated schedules for a team of 12+ agents, promoting seamless property viewing processes.
- Expanded team’s portfolio, enhancing market presence.
- Directed delivery schedules and after-sales service (new construction projects) to ensure timely unit handover.
Telus Corporation
Client Accounts Manager
10.2013 - 01.2014
Job overview
- Managed inbound calls in collections, resolving account issues and improving customer satisfaction.
- Handled credit operations including activations and suspensions, ensuring seamless service continuity.
- Negotiated payment plans, reducing delinquency rates and enhancing client retention.
BMO Financial Group (Bank of Montreal)
Customer Service Representative
09.2012 - 09.2013
Job overview
- Assisted team in managing inbound calls, enhancing customer satisfaction through effective solutions.
- Developed strong communication and problem-solving skills to resolve customer inquiries efficiently.
- Surpassed sales targets for card services, medical, and travel insurance via collaboration.
- Resolved intricate customer queries quickly enhancing satisfaction and loyalty.
- Ensured adherence to company guidelines, optimizing operational processes.
Gestactif (Privately Owned)
Junior Property Manager (Condominium Associations)
02.2012 - 08.2012
Job overview
- Assistant to company partners and other property managers in conducting all operational and administrative tasks.
- Redacted documents during board meetings with co-owners.
- Technical management (maintenance supervision and suppliers contracts).
- Completed administrative and operational management training on several platforms.
- Application of building by-laws in several luxury buildings in Downtown Montreal (rules).
Le Loft Hotel
Night Auditor Supervisor
09.2011 - 02.2012
Job overview
- Managed front desk operations, ensuring smooth check-ins and check-outs for guests daily (Sunday to Thursday).
- Coordinated special events, enhancing guest satisfaction and hotel reputation.
- Maintained building security, reducing incidents by implementing new protocols.
- Performed general maintenance, ensuring a safe and welcoming environment.
- Conducted comprehensive security checks, ensuring all hotel areas were secure and compliant with safety regulations.
- Monitored and reconciled daily financial transactions, ensuring all records were precise and up-to-date.
Education
McGill UniversityMontreal, Quebec
Certificate from Residential and Condominium Property Management
University Overview
I gained a comprehensive understanding of key areas, including legal frameworks, financial management, accounting principles, and technical operations essential for effective property management. Learned in-depth knowledge and practical skills necessary to manage a wide range of residential properties.
Université du Québec à Montréal (UQAM)Montreal, Quebec
Certificate from Real Estate
05.2019
University Overview
I developed the ability to navigate the complexities of real estate management and investment. It provided me with a comprehensive understanding of legal, financial, and technical aspects, as well as the tools to analyze markets, promote sustainable practices, and ensure efficient property operations.
Skills
- Tenant Laws (Experienced)
- Eviction Laws (Experienced)
- Maintenance (Skillful)
- Contract Negotiations (Expert)
- Lease Negotiations (Expert)
- Property Budgeting (Experienced)
- Property Reporting (Expert)
- Property Inspections (Expert)
- Online Marketing (Expert)
- Advertising (Expert)
- Database Management (Expert)
- CRM Management (Expert)
- Building Operations (Expert)
- Employee Supervision (Expert)
- Customer Service (Expert)
- Quality Control (Expert)
- Supplier Negotiations (Expert)
- Accounts Payable (Expert)
- Accounts Receivable (Expert)
- Financial Archiving (Expert)
- Invoice Redaction (Expert)
- Brokerage Laws (Expert)
- Brokerage Regulations (Expert)
- Leasing Processes (Expert)
- New Construction (Experienced)
- Vendor Management (Expert)
- Client Retention (Expert)
- Technology Integration (Expert)
- Market Analysis (Experienced)
- Strategic Planning (Experienced)
- Risk Management (Experienced)
Additional Information
Additional Information
- Seasoned professional bringing proven skills in negotiating, preparing and finalizing agreements.
- Effective at keeping consistent balance between tenants rights and business targets to maintain financial goals, offering proven expertise in maintaining cost-effective, financially sound property operations.
- Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts.
- Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and market representatives.
- Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.
Languages
French (Native)
English (Native)
Arabic (Highly proficient)
Timeline
Operations Manager & Marketing Consultant (Team)
Sotheby’s International Realty
02.2023 - 09.2024
Brokerage Operations Director (Group)
Christie’s International Real Estate
01.2021 - 02.2023
Lead Night Auditor (On-Call)
Hilton Hotels
01.2020 - 12.2020
Real Estate Manager & Property Administrator
Private Investment Companies (Contractual)
03.2019 - 11.2024
Broker’s Assistant & Administrative Coordinator
RE/MAX Du Cartier
06.2016 - 03.2019
Leasing Administrator & Business Development Specialist
Keller Williams Urbain
04.2014 - 05.2016
Client Accounts Manager
Telus Corporation
10.2013 - 01.2014
Customer Service Representative
BMO Financial Group (Bank of Montreal)
09.2012 - 09.2013
Junior Property Manager (Condominium Associations)
Gestactif (Privately Owned)
02.2012 - 08.2012
Night Auditor Supervisor
Le Loft Hotel
09.2011 - 02.2012
McGill University
Certificate from Residential and Condominium Property Management
Université du Québec à Montréal (UQAM)
Certificate from Real Estate
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