Aayushi Tavrawala
Guelph,Canada
Summary
Results-driven restaurant supervisor with a passion for delivering exceptional customer service. Proven ability to maintain operational effectiveness, inspire teams, and address customer concerns. Strong customer service experience and a commitment to upholding restaurant standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Jersey Mike's Subs
Kitchener, Canada
02.2022 - Current
- Conducted regular employee training sessions on food safety, sanitation, and proper food handling techniques.
- Monitored and controlled labor costs, food costs, and other operational expenses to optimize profitability.
- Reliably ensured things met quality benchmarks, recognizing and adjusting issues to maintain restaurant brand adroitness.
- Skilled in supervising and training staff to ensure efficient, high-quality service and maintaining a positive work environment.
- Fostered a positive and collaborative work environment, motivating and inspiring team members.
- Documented findings and generated reports, maintaining accuracy for compliance and auditing purposes.
- Overseen stock to minimize waste, keep up item quality, and guarantee freshness, aptitudes that align with product quality and shelf-life monitoring.
- Focused on delivering exceptional customer service, addressing guest inquiries and concerns to enhance customer satisfaction and loyalty.
- Experienced in monitoring daily sales, managing cash flow, and helping to meet revenue targets through efficient cost control.
Education
Master of Science - Food Science & Technology
Parul University
Gujarat, IN06.2020
Skills
- Product Restocking
- Task Assignment
- Sanitation and Hygiene Management
- Documentation and Reporting
- Employee Scheduling
- Labor Expense Management
- Customer Service Excellence
- Scheduling and workflow management
- Critical thinking and problem solving
Certification
- HACCP Certification
- ISO 22000 Foundation - Food Safety Certification
- Industry Certificate in Food Analysis and Quality Assurance, Institute of Good Manufacturing Practices
- Safe Check Advanced Food Safety Certification
Volunteer Experience
Interact Member, Rotary Internationals
Availability
Full Time - Permanent
Timeline
Shift Supervisor
Jersey Mike's Subs
02.2022 - Current
Master of Science - Food Science & Technology
Parul University
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