Dedicated front desk receptionist with expertise in guest management, reservation processing, and cash handling. Committed to delivering exceptional customer experiences through effective communication and attention to detail.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Evans Motel
Maywood
12.2025 - Current
Welcomed guests and checked in visitors efficiently at the front desk.
Handled cash transactions accurately, balancing the register at the end of each shift.
Managed phone calls and responded to inquiries promptly, enhancing guest experience.
Processed guest reservations using the hotel management software system.
Coordinated with housekeeping to ensure timely room readiness for guest arrivals.
Resolved guest complaints with professionalism, ensuring satisfaction and retention.
Accountant
Shivam Electronics
Vyara
09.2021 - 04.2024
Managed daily accounting tasks, ensuring accurate billing, timely invoicing, and up-to-date financial records.
Reconciled bank statements, verifying consistency with company records to maintain financial integrity.
Counsellor & Receptionist
Fashion Runway
Vyara
05.2019 - 06.2019
Guided prospective students on fashion design and interior design courses, clarifying admission processes and program details to support informed decision-making.
Managed front desk operations, ensuring efficient handling of calls, inquiries, and visitor welcome to create a positive first impression.
Coordinated student registrations, documentation, and appointment scheduling while maintaining organized records of inquiries and admissions data for streamlined operations.