Aayush Modi
Mississauga,ON
Summary
Dynamic leader with proven expertise in operations management and financial management, honed at Domino's Pizza and Rahat Auto. Excelled in driving team performance and achieving revenue goals through strategic planning and effective problem-solving. Skilled in fostering teamwork and managing budgets, with a track record of enhancing business efficiency and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Domino's Pizza
11.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Customer Service Representative
Walmart
10.2020 - 11.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Bookkeeping Assistant
Rahat Auto
12.2017 - 08.2019
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Maintained inventory of office supplies and placed orders.
- Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
Education
GED -
St. Clair College
Windsor, ON04.2021
BBA -
Bharati Vidhyapeeth University
04.2018
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Operations Management
- Revenue Forecasting
- Budget Control
- Business Development
- Financial Management
- Teamwork and Collaboration
- Customer Relationship Management (CRM)
- Documentation And Reporting
- Performance Tracking and Evaluation
Languages
English
Professional Working
Certification
- Licensed First Aid and CPR.
- Smart Serve License.
- Bookkeeping Certification.
Timeline
Manager
Domino's Pizza
11.2021 - Current
Customer Service Representative
Walmart
10.2020 - 11.2021
Bookkeeping Assistant
Rahat Auto
12.2017 - 08.2019
GED -
St. Clair College
BBA -
Bharati Vidhyapeeth University
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