Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
References
Timeline
Generic

Aayush Gurung

Oshawa

Summary

Dedicated restaurant operations professional with a proven track record in fostering effective communication among servers, hosts, and management. Recognized for delivering exceptional customer service through prompt and enthusiastic responses to guest requests. Possesses strong collaborative skills, ensuring smooth operations by efficiently managing server loads and maintaining welcoming environments. Committed to enhancing dining experiences while adeptly prioritizing multiple tasks in high-pressure settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Commercial Cleaner

Jan Pro
Oshawa
11.2024 - Current
  • Notified managers concerning the need for major repairs or additions to building operating systems.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Stripped, sealed, finished, and polished floors.

Barista

Dangsingga Cafe
Butwal
09.2023 - 03.2024
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Server

Hidden Palace
Butwal
08.2022 - 11.2023
  • Accurately recorded orders on cash register and point-of-sale system.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Presented menus and answered questions regarding items.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Education

Highschool Diploma - Hotel And Restaurant Operations Management

Durham College
Oshawa, None
05-2024

Highschool Degree - Hospitality Management

Oxford Secondary School
Butwal, Nepal
11-2021

Skills

  • Food safety
  • Customer service
  • Team collaboration
  • Time management
  • Inventory management
  • Effective communication
  • Housekeeping skills
  • Basic maintenance
  • Waste disposal management
  • Safe food handling

Certification

  • Smart Serve Certificate
  • Workplace Violence Certificate
  • Leading and Motivating Certificate
  • Workplace Safety Certificate

Languages

English
Full Professional
Hindi
Full Professional
Nepali
Native/ Bilingual

References

References available upon request.

Timeline

Commercial Cleaner

Jan Pro
11.2024 - Current

Barista

Dangsingga Cafe
09.2023 - 03.2024

Server

Hidden Palace
08.2022 - 11.2023

Highschool Diploma - Hotel And Restaurant Operations Management

Durham College

Highschool Degree - Hospitality Management

Oxford Secondary School

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Aayush Gurung