Aaya Ahmed
Calgary
Summary
Dynamic leader with proven expertise in sales and operations management, notably at Sephora. Excelled in relationship building and sales planning, driving significant market expansion and sales growth. Empowered teams for peak performance, blending motivational skills with strategic business development. Achieved notable efficiency in project turnaround and team productivity, embodying innovation and results-oriented leadership.
Overview
6
6
years of professional experience
Work History
Sales Manager
Sephora
08.2022 - 11.2024
- Attended industry events and conventions to expain sales opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Implemented better schedule systems for better tracking of leads, improving follow-up processes and communication within the team.
Operations Manager
Nordstrom
06.2021 - 08.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Team Lead
Cineplex
09.2018 - 11.2020
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor Of Business Administration And Management - Management
SAIT
Calgary, AB06.2026
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Product knowledge
- Sales expertise
- Client relationship management
- Sales planning
- Sales tracking
- Goal setting
- Sales coaching
- Business development and planning
Languages
English
Full Professional
Arabic
Elementary
Accomplishments
Received employee of the month 3 times
First aid certified
- Supervised team of 50 staff members.
- Trained and hired
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Sales Manager
Sephora
08.2022 - 11.2024
Operations Manager
Nordstrom
06.2021 - 08.2022
Team Lead
Cineplex
09.2018 - 11.2020
Bachelor Of Business Administration And Management - Management
SAIT
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