Aatifuddin Kazi
Toronto
Summary
Dynamic Merchandiser with a proven track record at Shoppers Drug Mart, excelling in inventory management and customer service. Recognized for enhancing the shopping experience through active listening and effective problem resolution. Trained team members in best practices, fostering a collaborative environment and ensuring optimal product availability. Reliable and punctual, committed to excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Merchandiser
Shoppers Drug Mart
02.2019 - 04.2021
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Construction Management
Durham College
Oshawa, None04-2029
High School Diploma -
David And Mary Thomson Collegiate Institute
Toronto, ON07-2022
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Customer service
- Active listening
Languages
English
Full Professional
Hindi
Professional Working
Gujarati
Professional Working
Urdu
Professional Working
Certification
- Licensed security guard
- First aid license
Timeline
Merchandiser
Shoppers Drug Mart
02.2019 - 04.2021
Bachelor of Science - Construction Management
Durham College
High School Diploma -
David And Mary Thomson Collegiate Institute
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