Aathiqa Niswan
Summary
Dedicated and enthusiastic job seeker with excellent organizational abilities. Seeking an entry-level position to utilize skills in customer service, data entry, and file management. Equipped with a strong foundation in these areas and a valid work permit for immediate, full-time employment. Ready to bring my training and experience to new professional opportunities and challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Tim Hortons
10.2021 - Current
- Prepare and serve coffee, beverages, and food items according to Tim Hortons standards.
- Handle customer inquiries, complaints, and feedback with a positive attitude.
- Maintain a clean and organized workspace, including dining areas, counters, and restrooms.
- Work collaboratively with team members to ensure smooth operations.
Hairstylist
Ramani Fernando Salons
01.2019 - 11.2019
- Greet clients warmly and engage in thorough consultations to understand their hair care needs and preferences.
- Perform a wide range of hair cutting techniques to create stylish and flattering haircuts for clients.
- Provide an exceptional customer experience by ensuring clients are comfortable and satisfied with their services.
- Keep up-to-date with new products and techniques through continuous education and training.
Receptionist
Delta Consultancy
01.2018 - 11.2018
- Answer and direct incoming phone calls promptly and professionally.
- Schedule and manage appointments and meetings for clients and consultants.
- Perform general clerical duties including photocopying, faxing, mailing, and filing.
- Act as a liaison between clients and consultants, ensuring smooth communication.
Education
Advanced Diploma - Business Administration - Human Resource
Sheridan College
Mississauga, ON04.2023
Diploma - Hairdressing
Ramani Fernando Academy
Sri Lanka12.2019
Level 4 Diploma - Tourism And Hospitality Management (QCF)
Metropolitan College
Sri Lanka07.2019
Diploma - Travel And Tourism Economics And Hotel Management
School of Hotel Management
Sri Lanka12.2018
High School Diploma -
OKI International School
Sri Lanka06.2018
Skills
- Attention to Detail
- Cash Handling
- Customer Service Excellence
- Interactive Communication Skills
- Multitasking
- Organizational Skills
- Problem Solving Skills
- Sales Techniques
- Strategic Planning
- Team Collaboration
- Technical Proficiency
- Time Management
Certification
Certificate in Bridal Dressing
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
French
Limited Working
Timeline
Crew Member
Tim Hortons
10.2021 - Current
Hairstylist
Ramani Fernando Salons
01.2019 - 11.2019
Receptionist
Delta Consultancy
01.2018 - 11.2018
Advanced Diploma - Business Administration - Human Resource
Sheridan College
Diploma - Hairdressing
Ramani Fernando Academy
Level 4 Diploma - Tourism And Hospitality Management (QCF)
Metropolitan College
Diploma - Travel And Tourism Economics And Hotel Management
School of Hotel Management
High School Diploma -
OKI International School
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