Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Aastha Sharma

Kelowna,BC

Overview

1
1
Certification

Work History

Senior Sales Associate

7-eleven
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Developed sales plans to increase market share, customer base and revenue.
  • Provides prompt, efficient and courteous customer service. Uses plus selling techniques.
  • Maintains interior and exterior store image standards by general store cleaning and by providing routine maintenance to all beverage and food service equipment.
  • Receives vendors and ensures invoices balance with delivery in accordance with store policy and company loss prevention practices.
  • Completes shift worksheets by verifying lottery and cigarette counts and where applicable, gasoline pump readings.
  • Ensures merchandise is properly rotated, faced, correctly priced and clean.
  • Carries out A.I.M. procedures as assigned by the Store Manager.
  • Follows all policies and procedures. (Corporate and Provincial)
  • Adheres to Food Safe and sanitation requirements – corporate and provincial.
  • Adheres to safety practices and security practices.
  • More in-depth knowledge and responsibilities of ordering and A.I.M.
  • Performs specialized job duties related to such positions of Gasoline Attendant, Sandwich Maker and Retail Post Office Assistant.
  • Completes and reconciles the paperwork for specialized jobs.
  • Banking procedures (deposits)
  • Communication skills – policy procedures
  • Assists in training of junior staff
  • Performs other duties and responsibilities as assigned by management.

Security Guard Officer

Missing Link Security
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Prevent shoplifter theft in a retail environment while providing customer service to clients, patrons and customers.
  • Wear plain clothes to work undercover, discreetly blending in with shoppers.
  • Patrol store aisles, monitor customers, and watch security camera footage.
  • Confront individuals you suspect of theft, who have unpaid merchandise.
  • Escort trespassers out of the client premises.
  • Perform arrests, detainments, and recover unpaid merchandise
  • Complete required documentation for security incidents such as theft and violations.
  • Escalate situation to law enforcement as required
  • Respond to emergency situations appropriately in a timely manner.

Food Service Worker

New York Fries
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.

Education

Associate of Arts - International Development Studies

Okanagan College
Kelowna, BC

Skills

  • Food Sales and Promotion
  • Sales Presentation
  • Team Leadership
  • Status Meetings
  • Revenue Generation
  • Cash Flow Management
  • Performance Assessment
  • Staff Training
  • Consultative Sales Techniques
  • Meeting and Exceeding Sales Goals
  • Developing Partnerships
  • Interpreting Procedures and Instructions
  • Customer Inquiries
  • Corrective Actions
  • Personnel Protection
  • Verbal and Written Communication

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • CSP - Certified Sales Professional
  • AST- Advanced security training
  • Food handling
  • Food and health safety

Timeline

Senior Sales Associate

7-eleven

Security Guard Officer

Missing Link Security

Food Service Worker

New York Fries

Associate of Arts - International Development Studies

Okanagan College
  • CSP - Certified Sales Professional
  • AST- Advanced security training
  • Food handling
  • Food and health safety

Similar Profiles

CREATE PROFILE
Aastha Sharma