Aastha Sharma
Scarborough,Ontario
Summary
Customer-focused retail associate with a solid understanding of retail dynamics and customer service standards. experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, and customer experience initiatives that drive strong sales.
Overview
2
2
years of professional experience
Work History
Security Guard
KingsGuard Security Inc
03.2022 - Current
- Secured personnel and premises by inspecting buildings and patrolling property.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Sales Associate
Hennes Maurtiz
05.2022 - 05.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, product, and service information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Event Security Guard
Securitas
09.2022 - 04.2023
- Surveyed multiple CCTV feeds to closely monitor important areas on the grounds.
- I stayed in frequent communication with security and event staff to smoothly respond to concerns.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
Cashier
KFC Canada
03.2022 - 05.2022
- Operated cash register or POS system to receive payment by cash or credit card.
- Answered customer questions and provided store information.
Cashier
Reliance Home Comfort
06.2021 - 11.2021
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
Education
Post Graduate Diploma - Strategic Management
Centennial College
09.2023
Postgraduate Degree - Human Resources Management/Personnel Administration
Humber College
12.2022
Bachelor of Arts - Applied Psychology Hons
MaurtizManav Rachna International University
Delhi, India04.2021
Skills
- First Aid Training
- CPR Certified
- Incident Reporting
- Team Player
- CCTV Monitoring
- Store Opening and Closing
- POS System Operation
- Stocking and Receiving
- Retail Loss Prevention
- Customer Service
- Product Sales
- Teamwork and Collaboration
Timeline
Event Security Guard
Securitas
09.2022 - 04.2023
Sales Associate
Hennes Maurtiz
05.2022 - 05.2023
Security Guard
KingsGuard Security Inc
03.2022 - Current
Cashier
KFC Canada
03.2022 - 05.2022
Cashier
Reliance Home Comfort
06.2021 - 11.2021
Post Graduate Diploma - Strategic Management
Centennial College
Postgraduate Degree - Human Resources Management/Personnel Administration
Humber College
Bachelor of Arts - Applied Psychology Hons
MaurtizManav Rachna International University
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