Aastha Patel
Surrey,Canada
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
CHIEF
GREEN LEAF SUSHI
- Working with people from diverse backgrounds
- By being a good professional pathetic, I learn how to build good positive relationships in a professional environment.
- Learn to work in a fast-paced environment with multitasking skills.
- Gain confidence to solve problem with customer satisfaction.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
CUSTOMER SERVICE REPRESENTATIVE TEAM LEAD
BRIGHT OVERSEAS
01.2022 - 09.2023
- Cross-trained staff members, resulting in [75] % increase in customer satisfaction ratings
- Led department and supported team leads with process and personnel needs.
- Updated databases with new and modified customer data.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
CASHIER
POLO FARMERS MARKET
02.2023 - 05.2023
- Provide Excellent Customer service.
- Handling Cash, Cheque, and credit card payments, ensuring accurate pricing products and making change for customers.
- Offered flexible working schedule and hours to support fluctuations in operational demand.
- Built trust relationship with customer call efficiently in fast paced call center environment.
TEAM ASSOCIATE
ROYAL PAAN
11.2022 - 01.2023
- Worked hard to learn required tasks quickly to maximize performance.
- Improved knowledge and productivity through continuous education and learning from senior team leaders
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Looked for ways to go above and beyond job requirements.
CASHIER SPECIALIST
D-MART SUPERSTORE
06.2021 - 12.2021
- Trained new team members in cash register operation, stock procedures and customer services.
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
- Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Education
BBA - Accounting And Finance
YORKVILLE UNIVERSITY
04.2026
Secondary School - Commerce in Business
SAINT MARY’S SCHOOL
05.2021
Skills
- Verbal and Written Communication
- Data Entry and Maintenance
- Multitasking and Prioritization
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- CRM Software
- Customer Data Confidentiality
- Upbeat and Positive Personality
- Creative Problem Solving
- Reliable & Trustworthy
- Microsoft Office
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
CASHIER
POLO FARMERS MARKET
02.2023 - 05.2023
TEAM ASSOCIATE
ROYAL PAAN
11.2022 - 01.2023
CUSTOMER SERVICE REPRESENTATIVE TEAM LEAD
BRIGHT OVERSEAS
01.2022 - 09.2023
CASHIER SPECIALIST
D-MART SUPERSTORE
06.2021 - 12.2021
CHIEF
GREEN LEAF SUSHI
BBA - Accounting And Finance
YORKVILLE UNIVERSITY
Secondary School - Commerce in Business
SAINT MARY’S SCHOOL
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