Aastha Moudgill
Surrey,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
veerji fish 'n' grill
Abbotsford, BC
11.2023 - 03.2024
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Customer Service Representative
Amar dental clinic
Khanna, Punjab
04.2021 - 11.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Doctor of Dental Surgery - Dental Sciences
Himachal Pradesh University
Himachal Pradesh10-2019
High School Diploma -
Anees School
Kharar04-2015
Skills
- Customer Complaint Resolution
- Check processing
- Order coordination
- Payment Collection
- Merchandise Restocking
- Customer Service
Certification
- cpr
- food safety
Languages
English
Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Cashier
veerji fish 'n' grill
11.2023 - 03.2024
Customer Service Representative
Amar dental clinic
04.2021 - 11.2022
Doctor of Dental Surgery - Dental Sciences
Himachal Pradesh University
High School Diploma -
Anees School
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