Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Aashritha S Kiran

Mississauga,Canada

Summary

Enthusiastic and customer-oriented retail professional with over 3+ years of experience in providing exceptional customer service in fast-paced environments. Adept at resolving customer concerns, maintaining product knowledge, and ensuring a positive shopping experience. Known for being detail-oriented, patient, and a team player. Ready to contribute excellent communication and problem-solving skills to enhance customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Associate

Marshalls
01.2022 - 07.2024
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.

Sales Associate

Reliance
01.2020 - 01.2022
  • Provided personalized assistance to customers, helping them select products based on their needs and preferences.
  • Participated in the setup and execution of promotional displays, resulting in a 90% increase in sales during key holiday periods.
  • Handled customer returns and exchanges with a focus on maintaining a positive store experience while adhering to company guidelines.
  • Assisted in inventory control, including stocking shelves, conducting counts, and organizing merchandise.

Education

Bachelor - Mechanical Engineering

Siddaganga Institute of Technology
01.2019

Skills

  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Cash handling accuracy
  • Customer Service Excellence
  • Sales Support & Upselling
  • Conflict Resolution
  • Cash Handling & POS Systems
  • Product Knowledge
  • Inventory Management
  • Strong Communication & Interpersonal Skills
  • Team Collaboration
  • Time Management & Multi-tasking
  • Problem-Solving & Conflict Resolution
  • Microsoft Office Suite (Word, Excel, Outlook)

Certification

  • Engineering Connections Program from Access Employment and Seneca College. |2024
  • Customer Service Excellence Workshop |2023
  • Certified Specialist – Google cloud certified Associate cloud Engineer |2022

Accomplishments

  • Special Initiative Award
  • On spot award for commitment,hardwork and stretch efforts.

Languages

English
Full Professional

Timeline

Retail Associate

Marshalls
01.2022 - 07.2024

Sales Associate

Reliance
01.2020 - 01.2022

Bachelor - Mechanical Engineering

Siddaganga Institute of Technology

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Aashritha S Kiran