Aashna Rawat

• Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
• Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
• Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Greet and assist customers in a professional and friendly manner
Answer and direct phone calls using multi-line phone systems
Handle customer inquiries and provide accurate information
Perform clerical tasks such as data entry, filing, scanning. Have good knowledge of excel and word.

Schedule and confirm appointments