Summary
Overview
Work History
Education
Skills
Websites
Certification
Globalexposure
References
Training
Work Availability
Software
Timeline
Generic
AASHISH KAPOOR

AASHISH KAPOOR

Storage Engineer
Brampton

Summary

Career-focused and experienced IT professional with 16+ years of experience in a storage industry.

Results-oriented IT professional with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.


Overview

16
16
years of professional experience
11
11
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

APAC Solution Support Engineer

NetApp
3 2015 - Current
  • Leading a team of 50 Field Engineer from Wipro and Accel Services
  • Implementation of NETAPP cluster based Storage
  • MetroCluster Troubleshooting
  • Data Migration – 7MTT Tool
  • Implemented Cisco/ Brocade and NetApp Switch
  • Head-swap and Tech Refresh
  • Preparation and Presentation of Audit & Health Reports for Storage infrastructure
  • Prepare, present and discuss “Upgrade Advisor” action plan with customers
  • Perform non-disruptive upgrade (NDU) which includes the upgrade of both storage system software and storage system firmware, Operating system software (Data ONTAP), Operating system firmware (BIOS), Shelf firmware, Disk firmware
  • Troubleshooting complex cases onsite with NetApp TSE’s and Escalation Engineers
  • Customer handling & Escalation Management – India & SAARC
  • Remediation project for Storage
  • Manage, shadow TPM engineers on field, make sure that they understand the technology and help them diagnose and troubleshoot problem in network attached storage
  • Mentor TPMs with technical knowledge and case handling skills
  • Focused towards customer service response time and support experience
  • Cross Functional Collaboration.

I.T. Analyst

Tata Consultancy Services
09.2013 - 02.2015
  • Worked as a Team Leader for Storage at offshore location (Gurgaon)
  • Responsible for consulting & administering across NetApp/IBM/Hitachi technologies
  • Expertise in NetApp NAS/SAN, DATA ONTAP, IBM DS, Brocade Switch, EMC Data domain
  • Management of end to end Infrastructure service delivery across geography and ensuring timely delivery
  • Worked on VLAN topology across networks/ NAS Architecture/ SAN Switch
  • Performed host based storage migrations
  • Responsible for doing audits
  • Communication with onsite team and Client team (APPLE) at Newark, Pineville, Reno, Maiden and Singapore Data Center.

Professional Services Engineer

Frontier Business Systems/ ONSITE at NETAPP
11.2011 - 08.2013
  • Worked as a CDP resource for NetApp (Alternate Workforce)
  • Responsible for consulting across NetApp technologies for DC or DR setup, with various solutions set
  • Creating plans considering NetApp best practices on storage capacities and efficiency features
  • Implementation of NetApp technologies including – MetroCluster, SnapMirror, SnapVault, SnapRestore, OSSV, Snapshots, Deduplication, and RAID-DP
  • Consulted, sized, implemented NetApp technologies involving FAS series, V-Series, Head Swap.

Associate Technical Consultant – Storage

Grid Infocom Pvt Ltd/ ONSITE at NETAPP
02.2010 - 10.2011
  • Responsible for consulting across NetApp technologies for DC or DR setup, with various solutions set
  • Creating plans considering NetApp best practices on storage capacities and efficiency features
  • Implementation of NetApp technologies including – MetroCluster, SnapMirror, SnapVault, SnapRestore, OSSV, Snapshots, Deduplication, and RAID-DP
  • Consulted, sized, implemented NetApp technologies involving FAS series, V-Series, Head Swap.

Engineer Trainee

Oxigen Services Pvt Ltd
08.2008 - 02.2010
  • Local installation of OS on all Blades successfully
  • Installation & configuration of Servers, Firewall, Switches
  • Installed & Implemented Cyberoam (Unified Threat Management System), fully functional
  • Responsibility for successfully executing checklists and prepare shift plans for the team
  • Installed, implemented and configured Portwise Server and application.

Education

Post Graduate Diploma in Management - Systems & Marketing

Institute of Technology & Management
Ghaziabad, India
04.2001 - 04.2012

Bachelor of Technology - Computer Science

Punjab Technical University
Jalandhar, India
07.2008

Diploma/Polytechnic (3 Years) - Computer Science

Haryana State Board of Technical Education
Haryana, India
06.2005

Skills

NETAPP

undefined

Websites

Certification

NetApp Certified Technology Associate

Globalexposure

Experience in interacting with the Technical Support (OEMs) Experience in supporting & working with onsite team & Client team at Newark, Pineville, Reno, Maiden & Singapore

References

References Available upon request

Training

  • NetApp Ontap Cluster Mode Administration/ Troubleshooting
  • NetApp Data Protection Troubleshooting
  • Solidfire
  • StorageGRID
  • MetroCluster Hardware & Software

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Software

ONTAP, Windows

Timeline

I.T. Analyst

Tata Consultancy Services
09.2013 - 02.2015

Professional Services Engineer

Frontier Business Systems/ ONSITE at NETAPP
11.2011 - 08.2013

Associate Technical Consultant – Storage

Grid Infocom Pvt Ltd/ ONSITE at NETAPP
02.2010 - 10.2011

Engineer Trainee

Oxigen Services Pvt Ltd
08.2008 - 02.2010

Post Graduate Diploma in Management - Systems & Marketing

Institute of Technology & Management
04.2001 - 04.2012

APAC Solution Support Engineer

NetApp
3 2015 - Current

Bachelor of Technology - Computer Science

Punjab Technical University

Diploma/Polytechnic (3 Years) - Computer Science

Haryana State Board of Technical Education

Similar Profiles

CREATE PROFILE
AASHISH KAPOORStorage Engineer