Aashima Arora
SURREY,BC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Event Security Guard
Cosmic Security
12.2023 - Current
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
- Checked and verified photo identification prior to granting facility access.
- Improved overall guest experience by providing helpful information and assistance when needed, while maintaining vigilance for potential threats or issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Warehouse Associate
Canadian Jerky
04.2023 - 12.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Customer Service Sales Representative
Telus Communications
01.2023 - 04.2023
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
IELTS Instructor
Go Global Consultants
05.2022 - 11.2022
- Instructed 30+ students in listening, speaking and academic reading and writing.
- Maintained accurate records of student attendance, performance, and progress reports to ensure compliance with institutional policies and procedures.
- Leveraged a variety of instructional materials including textbooks, online resources, audio-visual aids to create engaging lessons that catered to diverse learning styles.
- Strengthened students'' reading, writing, listening, and speaking skills to achieve higher IELTS test scores.
Education
Associate of Arts -
Columbia College
Vancouver, BC01.2025
Skills
- Time Management
- Exceptional customer service
- Flexible Schedule
- Teamwork and Collaboration
- Problem-solving skills
- Listening Skills
- Cash Handling
- Excellent people skills
Volunteer Experience
- Home Tutoring, Tutor, Taught English and Physics to students of 9th and 10th grade.
- Social Marketing, Social Media Handler, Handled social media for a baking company.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Security Worker License
FoodSafe Level 1
Timeline
Event Security Guard
Cosmic Security
12.2023 - Current
Warehouse Associate
Canadian Jerky
04.2023 - 12.2023
Customer Service Sales Representative
Telus Communications
01.2023 - 04.2023
IELTS Instructor
Go Global Consultants
05.2022 - 11.2022
Associate of Arts -
Columbia College
Similar Profiles
Gurpreet Singh TourGurpreet Singh Tour
Security Officer at Cosmic SecuritySecurity Officer at Cosmic Security
Ashnoor KaurAshnoor Kaur
Security Monitor at Cosmic SecuritySecurity Monitor at Cosmic Security
Gursahibjit SinghGursahibjit Singh
Security Guard at Cosmic SecuritySecurity Guard at Cosmic Security
Ahmad RafaqatAhmad Rafaqat
Front-Line Team Member / Cook at Popeyes Louisiana KitchenFront-Line Team Member / Cook at Popeyes Louisiana Kitchen
Venkat VenkatasubramanianVenkat Venkatasubramanian
Staff Software Engineer at Infoblox CanadaStaff Software Engineer at Infoblox Canada