Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Aasharya Aasharya

Client Support Specialist
Courtenay,BC

Summary

Detail-oriented and compassionate support professional with hands-on experience in early childhood education and dietary services. Skilled in providing care across diverse settings, upholding health and safety standards, and fostering inclusive, respectful environments. Recognized for following procedures, communicating effectively with teams and clients, and supporting the well-being of children, families, and vulnerable populations. Committed to delivering high-quality service in alignment with public sector values. Experienced in appointment scheduling, health screening, and ensuring a positive client experience through phone, virtual, and in-person interactions.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certificate
2
2
Languages

Work History

Food Service Worker -Causal

Island Health
03.2025 - Current
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.

Dietary Aide

Golden Life Management
08.2022 - Current
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.

Early Childhood Educator Assistant

A Fun Place to Grow
01.2024 - 04.2025
  • Help each child participate and succeed
  • Protect children's health and safety
  • Help children learn good eating, dressing and toileting habits
  • Help each child build their sense of identity and belonging
  • Assess learning and development

Resident Ambassador

Golden Life Management
03.2023 - 04.2024
  • Screens all individuals at designated entrances to determine essentials visits ,using approved scripts and documentation.
  • Communicate entrances restrictions and assists with COVID-19 self assessments for patients and visitors.
  • Guides essential patients and visitors to appropriate departments and services.
  • Maintain Visitor logs and organizes related forms and documents as required.

Front-End Supervisor (Retail)

Chevron
09.2022 - 02.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Streamlined call center processes for improved efficiency and reduced wait times.

Customer Service Manager

Walmart
01.2020 - 07.2022
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Increased team productivity by providing ongoing training and support to customer service representatives.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Education

Certificate - Early Childhood Education Assistant

Western Community College
Surrey ,BC
10.2023 - 12.2023

Associate of Arts - Liberal Arts And Sciences

North Island College
Courtenay, BC
08.2019 - 05.2021

Certificate - Diploma in Graphic Designing

Creative Technologies
Amritsar
06.2018 - 06.2019

Skills

Certification

First Aid and CPR , Food Safe

Timeline

Food Service Worker -Causal

Island Health
03.2025 - Current

Early Childhood Educator Assistant

A Fun Place to Grow
01.2024 - 04.2025

Certificate - Early Childhood Education Assistant

Western Community College
10.2023 - 12.2023

Resident Ambassador

Golden Life Management
03.2023 - 04.2024

Front-End Supervisor (Retail)

Chevron
09.2022 - 02.2024

Dietary Aide

Golden Life Management
08.2022 - Current

Customer Service Manager

Walmart
01.2020 - 07.2022

Associate of Arts - Liberal Arts And Sciences

North Island College
08.2019 - 05.2021

Certificate - Diploma in Graphic Designing

Creative Technologies
06.2018 - 06.2019
Aasharya AasharyaClient Support Specialist