Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Extracurricular Activities
Hobbies and Interests
References
Languages
Timeline
Generic

Aasha Punithavel

Markham,Canada

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Peer Tutor

Kathy Brown
10.2024 - Current
  • Helped fellow students prepare for quizzes and examinations.
  • Assisted other students with homework and provided supplementary instruction.
  • Promoted development of good study habits and learning skills.
  • Served as a mentor to struggling students, providing academic assistance when necessary

Swim Lesson Instructor

Russel Aquatics Swim School
03.2023 - Current


  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Developed engaging lesson plans focusing on fundamental swimming techniques, water safety, and stroke improvement.
  • Enhanced swim lesson effectiveness by incorporating various teaching methods and styles tailored to individual student needs.
  • Provided exceptional customer service to parents, addressing concerns and providing regular progress updates on child''s swimming skills.
  • Built strong relationships with students'' families, creating open communication channels for feedback on lesson quality and overall satisfaction.

Co-Op Student

Nava Wilson LLP
02.2024 - 06.2024
  • Worked in team environment to maintain high levels of productivity.
  • Shadowed personnel, learning safe and effective operation of systems.
  • Gained hands-on experience in relevant industry practices through internship opportunities, applying learned concepts to real-world scenarios.
  • Increased efficiency in project completion by prioritizing tasks and utilizing effective time management strategies.

Executive Assistant

Co-operators
01.2021 - 08.2022
  • Provided a range of administrative services including but not limited to photocopying, filing, dealing with mail and faxing
  • Assisted in creating a database to monitor and track home inspections required for insurance policies
  • Proactively contacted existing client to follow up with front line underwriting
  • Consistently provided exemplary customer service on phone and in-person
  • Maintains appointment calendar of obligations for the Office staff and makes telephone calls
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Answered high volume of phone calls and email inquiries.

Intern Trainee

Abi Singam Law
07.2021 - 08.2021
  • Provided administrative assistance by booking meetings and maintaining calendar
  • Organized and filed legal documents and maintained a database of existing clients
  • Kept workspace clean, neat, and properly sanitized for student health and classroom efficiency.
  • Provided exceptional customer service, resolving issues promptly and ensuring customer satisfaction.

Education

Ontario Secondary School Diploma -

Bur Oak Secondary School
Markham, ON
07.2025

Skills

  • Typing Skills
  • Works well in a groups and individually
  • People Skills
  • Self Managing
  • Works well in high stress environments
  • Customer Service
  • Strong communicator
  • CPR Certified
  • First Aid Training

Certification

  • First-Aid Certified, 12/01/22
  • CPR certified, 12/01/22
  • Babysitting Certification, 10/01/17
  • Bronze Cross (swimming certification), 12/01/22
  • Bronze Med (swimming certification), 03/01/23

Accomplishments

  • Achieved Honour Roll Consistently, 06/01/22
  • Language Award EVS (gr.8), 06/01/22

Extracurricular Activities

Future Leaders Forum Co-President, 09/29/24

Swimming, 05/01/12 

Law Society Executive Member, 10/27/23, 06/26/24

Athletic Council Member, 09/07/23,06/26/24

Shanthi Bhavan Volunteer, 10/1/24, 10/28/24

Youth Leadership Program, 09/01/20, 09/01/22

Karate, 06/01/16, 03/31/20

Hobbies and Interests

  • Reading
  • Socializing
  • Listening to Music

References

  • Sujatha Sivanathan, Office Manager, Co-Operators, 4162445366, sujatha.sivanathan@gmail.com
  • Abi Singam, Lawyer, Abi Singam Law Firm, 4169339435, abi.singam@gmail.com
  • Suganya Argeen, Paralegal, Nava Wilson LLP, 4163211100 Ext 107, suganya@navawilson.law

Languages

English
Native or Bilingual
Tamil
Limited Working

Timeline

Peer Tutor

Kathy Brown
10.2024 - Current

Co-Op Student

Nava Wilson LLP
02.2024 - 06.2024

Swim Lesson Instructor

Russel Aquatics Swim School
03.2023 - Current

Intern Trainee

Abi Singam Law
07.2021 - 08.2021

Executive Assistant

Co-operators
01.2021 - 08.2022

Ontario Secondary School Diploma -

Bur Oak Secondary School

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Aasha Punithavel