Aarzoo Patel
Bracebridge,ON
Summary
Dynamic and results-oriented professional with a proven track record at Harvey's Restaurant, adept in enhancing customer experiences and streamlining operations. Excelled in problem-solving and maintaining confidentiality, demonstrating exceptional communication and organizational skills. Achieved significant improvements in client retention and operational efficiency, showcasing a blend of hard and soft skills critical for administrative excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
Harvey's Restaurant
09.2023 - 12.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Receptionist
Kurves
05.2023 - 09.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Collected payments, handled cash, processed transactions and updated relevant records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained confidentiality of information regarding clients and company.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Volunteer
Non Profit Organization
04.2022 - 12.2022
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Provided emotional support and companionship to elderly in community homes.
Education
Ontario College Diploma (2 Years) - Office Administration - Health Services
Sheridan College
Mississauga, ON08-2024
Higher Secondary School - 12th Grade
Oxford English School
Patan, Gujarat, India07-2021
Skills
- Excellent Communication skills
- Problem-solving skills
- Attention to Detail and Organizational skills
- Time Management and Multitasking skills
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Certification
- Completed the Ministry of Labour, Training and Skills Development's training module: Worker Health and Safety Awareness in 4 steps on December 1, 2023.
- Certified in Canva Essential Training, Public Speaking Foundations, Create Healthy Self-Esteem: Know Your Worth, Social Success at Work, Mistakes You Should Avoid at Work, Developing Your Professional Image in a New Job, Develop Interpersonal Skills for Inclusive Workplaces by LinkedIn learning etc.
Timeline
Front Desk Assistant
Harvey's Restaurant
09.2023 - 12.2023
Receptionist
Kurves
05.2023 - 09.2023
Volunteer
Non Profit Organization
04.2022 - 12.2022
- Completed the Ministry of Labour, Training and Skills Development's training module: Worker Health and Safety Awareness in 4 steps on December 1, 2023.
- Certified in Canva Essential Training, Public Speaking Foundations, Create Healthy Self-Esteem: Know Your Worth, Social Success at Work, Mistakes You Should Avoid at Work, Developing Your Professional Image in a New Job, Develop Interpersonal Skills for Inclusive Workplaces by LinkedIn learning etc.
Ontario College Diploma (2 Years) - Office Administration - Health Services
Sheridan College
Higher Secondary School - 12th Grade
Oxford English School
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