Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Aarya Aghvami

Richmond Hill,ON

Summary

Customer Service Representative bringing exemplary skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Home Maintenance

Self Employed
04.2022 - Current
  • Assisted clients with general home maintenance such as landscaping, window cleaning, pressure washing, and gutter cleaning
  • Followed safety protocols to minimize workplace accidents.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Inspected and maintained equipment to keep items in top working condition.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

True Care Pharmacy Volunteer

True Care Pharmacy
09.2022 - 06.2023
  • Operated cash register and performed front counter tasks to facilitate daily operations.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Counted and labeled prescriptions with correct item and quantity.

Cashier

Dollorama
05.2022 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Science - Kinesiology

York University
Toronto, ON
04.2027

Skills

  • Review Cases
  • Attentive to People
  • Communication Assistance
  • Life Skills Development
  • Problem Identification
  • Client Service and Support
  • Childcare experience
  • Home care
  • Self-care activities

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

Languages

English
Native or Bilingual
Persian
Native or Bilingual

Timeline

True Care Pharmacy Volunteer

True Care Pharmacy
09.2022 - 06.2023

Cashier

Dollorama
05.2022 - 09.2022

Home Maintenance

Self Employed
04.2022 - Current

Bachelor of Science - Kinesiology

York University

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Aarya Aghvami