Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Supervisor & Site Safety Lead
DoorDash
09.2022 - Current
Identifying areas for improvement and implementing new processes to enhance overall company quality and performance like dime sweep, sigma for performance and deep dive data for site-wide operations
Following Food safety practices, prevention of cross-contamination, produce quality check procedures and cleaning-maintenance
Ensure smooth customer delivery and satisfaction for the orders
Experience in operations of BLT (Bin level tracking) site launch and daily task performance
Thorough knowledge about Ordering & receiving POs, checking manifest, stocking/restocking in BLT site, along with total inventory management and site transfers
Handling Supply chain Vendor orders, follow up and AP invoices
Providing training to other site staff for upcoming BLT transition
Expertise in on-site safety audits as aDRI for day-to-day safety practices (SSL)(STD First Aid Certificate).
Pharmacy Assistant
Walmart
11.2021 - 09.2022
Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures
Used Kroll pharmacy management solution system to integrate their operations
Performed Staff scheduling with the coordination of the Manager
Helped pharmacy staff prepare medications and fill orders
Opened incoming supplies and stocked them in the correct locations
Performed filing, copying, faxing and other clerical tasks.
Relationship Manager
Asanjo Import Export Company
04.2020 - 09.2021
Established strong client relationships to drive business development
Achieved client loyalty through quality, productivity, service, and proactive management
Delivered positive experiences to customers at every touch point through clear communication and implementing strategies to improve satisfaction
Addressed inquiries from clients and department team members
Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
Coordinator
International School
10.2018 - 03.2020
Enhanced performance through collaboration with diverse teams
Coordinated with other supervisors, combining group efforts to achieve goals
Issued work schedules, duty assignments and deadlines for office or administrative staff
Training and hiring staff.
Education
MBA - Operations And Supply Chain Management
University Canada West
Vancouver, BC
03.2023
Bachelor of Education - Management and Leadership
Saurashtra University
06.2021
Bachelor of Science - Microbiology, and Immunology
Saurashtra University
04.2019
Skills
Budgeting and Cost Control Strategies
Marketing
MS Office/Excel Suite/Google Sheets
Recruitment, Training
Staff scheduling
Quality Assurance
Ordering POs
Inventory management/accuracy
Project Planning-Management
Strike through pricing (STP)
Warehouse-Site Wide Operations Management
Performance monitoring/ Task Delegation
Safety oversight
Logistics Oversight
Compliance Management
Customer Relationship Management
Risk Management
Decision-Making
Workflow Planning
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Punjabi
Professional Working
Pronouns
She/her
Certification
STD First Aid
Timeline
Operations Supervisor & Site Safety Lead
DoorDash
09.2022 - Current
Pharmacy Assistant
Walmart
11.2021 - 09.2022
Relationship Manager
Asanjo Import Export Company
04.2020 - 09.2021
Coordinator
International School
10.2018 - 03.2020
MBA - Operations And Supply Chain Management
University Canada West
Bachelor of Education - Management and Leadership
Saurashtra University
Bachelor of Science - Microbiology, and Immunology