Aarti Loomas
Concord
Summary
As an adaptable professional with a quick learning ability and a talent for adjusting to new environments, I am agile and resourceful. I am skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change, I'm course-correcting in life and changing my perspective to help individuals by bringing Ayurvedic philosophies into the Western lifestyle.
Overview
4
4
years of professional experience
Work History
Medical Office Manager
Dr. Viet Ho
Concord
06.2023 - Current
- Created and maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.
- Provided support to physicians by organizing patient charts prior to scheduled appointments.
- Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
- Scheduled appointments for patients in accordance with their individual needs and preferences.
- Supervised patient billing, collection and financial counseling and assisted with cash posting.
- Coordinated with insurance companies to verify coverage of services rendered.
- Managed staff scheduling and set patient scheduling policy.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
Office Administration Specialist
Apple One
Concord
10.2020 - 05.2023
- Implemented new administrative systems and processes to improve office efficiency and workflow.
- Assisted with special projects or events as needed.
- Delegated work to staff, setting priorities and goals.
- Interpreted and explained work procedures and policies to brief staff.
- Served as the first point of contact for incoming calls and visitors, providing excellent customer service and directing inquiries appropriately.
Education
Bachelor of Arts - Bachelor’s Specialization in Ayurveda Wellness & I
Maharishi International University
Fairfield, IA06-2024
National Diploma - Business Studies
North Easy Surrey College of Technology
United Kingdom05-1990
Skills
- Project management
- Continuous process improvement
- Business administration
- Workflow management
- Empathy development
- Problem-solving skills
- Goal setting
- Self-awareness building
Timeline
Medical Office Manager
Dr. Viet Ho
06.2023 - Current
Office Administration Specialist
Apple One
10.2020 - 05.2023
Bachelor of Arts - Bachelor’s Specialization in Ayurveda Wellness & I
Maharishi International University
National Diploma - Business Studies
North Easy Surrey College of Technology
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