Aarti Koundal
Stoney Creek
Summary
Dynamic Area Manager with a proven track record at A&W, excelling in staff management and operations oversight. Enhanced team productivity through effective training and relationship building, while implementing data-driven strategies for continuous improvement. Committed to fostering a positive work environment and ensuring compliance with high-quality standards.
Overview
7
7
years of professional experience
Work History
Area Manager
A&W
09.2020 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Resolved conflicts promptly to promote positive environment for customers.
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
- Oversaw budget planning, strategy development, community outreach for organization.
- Supervised various locations, enforcing high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Supervisor
Shoppers Drug Mart
02.2019 - 03.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
Data Analyst
Midtown
04.2018 - 07.2019
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Used statistical methods to analyze data and generate useful business reports.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
Education
Bachelor of Science - Computer Networking
St. Clair College of Applied Arts And Technology
Windsor, None04-2020
Bachelor of Computer Applications - Computer Programming
Chandigarh Group of College
Chandigarh 08-2018
Skills
- Staff management
- Operations management
- Relationship building and management
- Staff Training and Motivation
- Work Scheduling and Oversight
- Staff Coordination and Oversight
- Ensures Accuracy of Service Orders
- Staff Coordination for Emergencies
- Manages Regulatory Compliance
- Performance Measure Development
Languages
English
Full Professional
Timeline
Area Manager
A&W
09.2020 - Current
Supervisor
Shoppers Drug Mart
02.2019 - 03.2020
Data Analyst
Midtown
04.2018 - 07.2019
Bachelor of Science - Computer Networking
St. Clair College of Applied Arts And Technology
Bachelor of Computer Applications - Computer Programming
Chandigarh Group of College
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