Aarti Kharb
Guelph,ON
Summary
A polite and professional store associate is successful in applying strong communication and problem-resolution skills to each customer issue. A solid history of surpassing productivity and quality targets in high-volume settings. Skilled at building long-lasting, loyal customer relationships.
Overview
1
1
year of professional experience
Work History
Call Center Representative
EClerx Services
India
12.2022 - 10.2023
- Proficient in using CRM systems, ticketing systems, and remote support tools.
- Ability to communicate technical information in a clear and understandable manner.
- Exceptional problem-solving and analytical skills.
- Time management and organizational abilities.
- Investigated and resolved customer inquiries and complaints quickly.
- Increased efficiency and team productivity by promoting operational best practices.
- Streamlined call flow processes for more efficient response times and increased productivity.
Cashier
Domino's Pizza
India
06.2022 - 11.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Encourage customers to make additional purchases by highlighting current deals and keeping the aisle well-stocked.
Education
High School Diploma -
Conestoga College
Guelph, ON08.2024
Skills
- Calm and Professional Under Pressure
- Cash Handling
- [English, Hindi ,Punjabi] Fluency
- Product Knowledge
- Record preparation
- Customer Relationship Management
- Problem-solving skills
- POS Systems and Ordering Platforms
- Product Upselling
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Call Center Representative
EClerx Services
12.2022 - 10.2023
Cashier
Domino's Pizza
06.2022 - 11.2022
High School Diploma -
Conestoga College