Summary
Overview
Work History
Education
Skills
Timeline
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Aarti Champak

Customer Service Representative
Saskatoon,SK

Summary

Proven track record in enhancing customer loyalty and streamlining front-end operations, demonstrated during tenure at Star Bazaar. Expert in customer service and active listening, adept at managing high-stress situations and safeguarding client information. Achieved significant improvements in customer satisfaction and operational efficiency through effective call management and interpersonal skills.

Overview

6
6
years of professional experience
1
1
Language

Work History

Customer Service Representative

Star Bazaar
02.2022 - 02.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Front Desk Receptionist

Future Etudient
01.2018 - 01.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Education

Bachelor of Science - Science

Vikaram University
Mandsaur
05.2001 -

Skills

Customer Service

Timeline

Customer Service Representative

Star Bazaar
02.2022 - 02.2024

Front Desk Receptionist

Future Etudient
01.2018 - 01.2022

Bachelor of Science - Science

Vikaram University
05.2001 -

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Aarti ChampakCustomer Service Representative