Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Availability
Volunteer Experience
References
Timeline
Generic
Aarti Bhatia

Aarti Bhatia

North Bay

Summary

Highly motivated Health Care Administration graduate from Canadore College seeking a position as a Health Care Assistant or any healthcare-related role to gain valuable real-world experience. Skilled in completing tasks efficiently and meeting deadlines, both independently and collaboratively. Known for being dependable, reliable, and always eager to learn and grow. Excellent communication, time management, and computer skills contribute to my ability to successfully fill the vacancy at your firm. With a strong work ethic, adaptability, and exceptional interpersonal skills, ready to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills. Diligent approach and a solid background in client service supervision have proven the ability to lead teams in delivering top-notch client support and efficiently resolving issues. Proficiency in team leadership and problem-solving further enhances qualifications for this position.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Client Services Supervisor

PHARA
05.2024 - Current
  • Trained new staff on company policies, procedures, and customer service techniques.
  • Maintained high professionalism in all interactions with clients and colleagues alike.
  • Supervised and coordinated the daily operations of the client service team, ensuring that all customer inquiries were addressed promptly.
  • Acted as consultant to community programs by interpreting regulations and policies.
  • Recruited, interviewed, and hired volunteers and staff.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Created customer support strategies to increase customer retention.
  • Managed department call volume of 35 -45 calls per day and coordinated department schedules to maximize coverage during peak hours.

PSW

PHARA
01.2023 - 05.2024
  • Supported activities of daily living such as bathing, dressing, and grooming
  • Assisted with mobility needs such as moving between bed and wheelchair and helping clients reach bathroom facilities
  • Implemented restorative and supportive care, including ambulating and positioning
  • Reported changes in physical, mental and emotional conditions to nursing staff.
  • Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
  • Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.

Clinical Medical Assistant

GOVERNMENT HOSPITAL
01.2022 - 01.2022
  • Checked vital signs and recorded intake information to monitor patient stability
  • Gathered information from nurses and physicians about patient conditions and treatment plans
  • Adjusted oxygen levels to verify patient comfort
  • Utilized wheelchairs and moveable beds to transport patients to treatment units and operating rooms
  • Collected data regarding patients' diseases, conditions and treatment plans.

Medical Officer

RP WELLTAR HOSPITAL
01.2019 - 01.2022
  • Preserved accurate records of patient interactions and transactions with electronic database software
  • Assessed health status through history taking, physical examination and other diagnostic tests
  • Participated in Covid-19 duties, OPD and Emergencies Duties
  • Interpreted diagnostic test results for deviations from normal
  • Directed and coordinated patient care activities of nursing and support staff
  • Prepared activity reports to inform management of the status and implementation plans of programs, services and quality initiatives
  • Consulted with medical, business and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans and promote health programs.

Medical Assistant

GOVERNMENT HOSPITAL
01.2018 - 01.2019
  • Obtained patient medical histories for inclusion in records
  • Changed dressings on wounds
  • Prepared and administered medications as directed by a physician.

Education

Postgraduate Diploma - Health Care Administration

Canadore college
North bay, ON
08.2023

Doctor Of Medicine (M.D - Medicine

Belgorod National Research University
10.2018

Skills

  • Basic Life Support
  • Infection Prevention and Control
  • Medication Administration
  • Prosthetic Attachment and Removal
  • Communication Assistance
  • Emergency Response
  • Vitals Monitoring and Documentation
  • Wound care
  • Training and mentoring
  • Team Collaboration
  • Microsoft Office expertise
  • Data Entry

Certification

  • CPR/AED/FIRST-AID certification completed
  • Police background verification check (vulnerable sector check)
  • Physical Assessment check completed
  • Mask fitting completed
  • Valid G License
  • Personal Vehicles with Personal Insurance.

Additional Information

Awards & Honours, I was awarded a Most Disciplined Student Award. Extracurricular Activities

Languages

English
Full Professional

Availability

  • FULL- TIME AVAILABLE

Volunteer Experience

  • Volunteer Coordinator, PETA INDIA, 2022-01-01, 2022-12-31, Incorporated new trends and feedback from previous volunteers to optimize recruitment and training., Built community-based volunteer recruitment networks based on relationships with civic-minded groups., Served as a single point of contact for volunteer questions.
  • Yoga Trainer, HSNC UNIVERSITY, 2021-01-01, 2021-12-31, Designed classes, structures and teaching techniques unique to student skill level., Advised students on healthy lifestyle choices, including diets and exercises., Educated students on yoga practices, origins and benefits.

References

References available upon request.

Timeline

Client Services Supervisor

PHARA
05.2024 - Current

PSW

PHARA
01.2023 - 05.2024

Clinical Medical Assistant

GOVERNMENT HOSPITAL
01.2022 - 01.2022

Medical Officer

RP WELLTAR HOSPITAL
01.2019 - 01.2022

Medical Assistant

GOVERNMENT HOSPITAL
01.2018 - 01.2019

Doctor Of Medicine (M.D - Medicine

Belgorod National Research University

Postgraduate Diploma - Health Care Administration

Canadore college
Aarti Bhatia