Summary
Overview
Work History
Education
Hobbies and Interests
Projects
Timeline
Generic

Aarti AARTI

Maple,ON

Summary

Experienced Trainer with over two years of expertise in the RMAO department. Specializes in functional testing and technical expertise, particularly with Apple products. Skilled in meeting demanding training schedules and exceeding expectations. Strong public speaking abilities and valued team member. Proficient in Excel, FileMaker, AST2, GSX, and SAP platforms.

Overview

5
5
years of professional experience

Work History

Trainer

Syncreon - DP World
Vaughan, ON
12.2022 - Current
  • Facilitated training sessions for functional testers, focusing on the intricacies of testing Apple products including iPhones, iPads, and Apple Watches
  • Provided hands-on training to new testers, guiding them through the process of functional testing, diagnosing issues, and ensuring product quality and performance
  • Established standardized testing procedures for Apple products, ensuring consistency and accuracy across all testing stations.
  • Mentored testers on proper testing protocols, including adherence to Apple's stringent quality standards and specifications
  • Conducted regular assessments and performance evaluations to identify areas for improvement and provide targeted coaching and support
  • Collaborated with cross-functional teams to address technical challenges, share best practices, and enhance overall testing efficiency and effectiveness
  • Stayed updated on the latest Apple product releases, features, and testing requirements, and incorporated relevant information into training materials and sessions
  • Utilized SAP to upload and maintain shipment data, employing 939 movement for accurate tracking and reporting of product movements
  • Generated weekly shipment data reports using Microsoft Excel, employing basic tools such as pivot tables and VLOOKUP for data analysis and tracking
  • Performing RF diagnostics, failure analysis, and entering the analysis results in electronic complaint handling system.
  • Provided feedback on employee performance based on observed results during training sessions.

Customer Service Representative

Costco
Waterloo
05.2019 - 06.2020
  • Provided the best customer services along with efficiently leading shift staff
  • Helped achieve store targets and maintain store standards
  • Flexible in working around different areas in the store
  • Responsible for training new people on the policies and procedures as well as provide on the job training to new hires.

Education

Post Graduate Certification in Project Management -

Conestoga College
12.2019

Post Graduate Certification in Computer Application Development -

Conestoga College
05.2019

Hobbies and Interests

  • Exploring nature and travelling
  • Reading new gadget launches

Projects

Anti-Theft System Android Application, Punjab University, 05/01/16, Free Anti-Theft application will help you trace your mobile phone when it is lost/stolen, or some unauthorized user tries to use your phone with a different SIM card. User will get a notification message from that mobile number to your alternate phone number giving details of the co-ordinates of geographical location. When somebody changes the SIM card on your mobile phone, Free Anti-Theft will send an SMS on your registered alternative number. As the SMS will be sent from the new entered SIM, you can locate its geographical location and even sound an alarm to trace your mobile.

Timeline

Trainer

Syncreon - DP World
12.2022 - Current

Customer Service Representative

Costco
05.2019 - 06.2020

Post Graduate Certification in Project Management -

Conestoga College

Post Graduate Certification in Computer Application Development -

Conestoga College

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Aarti AARTI