Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Creative Assistant Student Volunteer
Christie Ossington Neighbourhood Centre
09.2022 - Current
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Created and formatted documents to keep projects professional and well-presented to communicate intended message clearly.
Assisted with social media and website management to create strong organizational online presence and reach and engage broad audiences.
Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
Customer Service Representative
The Home Depot Inc
03.2022 - Current
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Utilized customer service software to manage interactions and track customer satisfaction.
Cashier
The Home Depot Inc
03.2022 - Current
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Stocked, tagged and displayed merchandise as required.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Receptionist
Gill Hair Salon
01.2022 - 04.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Barista
Tim Hortons
01.2022 - 03.2022
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Recommended products based on solid understanding of individual customer needs and preferences.
Education
Undergraduate Diploma in Community and Justice Services -
Humber College
12.2023
Skills
Project Coordination
Microsoft Excel
Retail Sales Customer Service
Active Listening
Cash Counting Machine Operations
Office Equipment Operation
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Creative Assistant Student Volunteer
Christie Ossington Neighbourhood Centre
09.2022 - Current
Customer Service Representative
The Home Depot Inc
03.2022 - Current
Cashier
The Home Depot Inc
03.2022 - Current
Receptionist
Gill Hair Salon
01.2022 - 04.2022
Barista
Tim Hortons
01.2022 - 03.2022
Undergraduate Diploma in Community and Justice Services -