AARON (MINH) VU
Toronto,ON
Summary
A well - organized and passionate candidate with more than 4 years of experience in Customer Service and Hospitality, seeking a full time position that offers professional challenges and utilizing interpersonal skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Banquet Porter
Fairmont Royal York Hotel
10.2019 - Current
- Enhanced event experiences by setting up and arranging banquet halls according to client specifications.
- Supported seamless events through timely set-up and tear-down of audio/visual equipment, tables, chairs, and decorations.
- Ensured guest satisfaction by promptly responding to requests and addressing concerns during banquets.
- Used critical thinking to breakdown problems, evaluate solutions and make decisions.
- Maintain calm demeanor during periods of high volume or unusual events which require immediate attention and quick act.
Customer Service Representative
Farm Boy Grocery
07.2021 - 08.2022
- Responded to customer request for products, services, and company information.
- Well-performed in the work of inventory control and product storage.
- Delivered legendary customer service to all customers by acting with customer comes first attitude, discovers and responds to customer needs and concerns.
- Carried out daily duties accurately and efficiently.
- Anticipates customer and department needs by constantly evaluating environment and customers for cues.
- Acts with integrity, honesty and knowledge.
Education
Diploma - Hospitality And Tourism Operations Management
Centennial College of Applied Arts And Technology
Scarborough, ON02.2022
Skills
Excellent Time Management
Hospitality Management
Performance Tracking and Evaluations
Effective Listening and Communication
Flexible and Adaptable
Multitasking Abilities
Problem Solving
Analytical and Critical Thinking
Timeline
Customer Service Representative
Farm Boy Grocery
07.2021 - 08.2022
Banquet Porter
Fairmont Royal York Hotel
10.2019 - Current
Diploma - Hospitality And Tourism Operations Management
Centennial College of Applied Arts And Technology
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