AARON JACOB KURUVILLA

E-EXIT Yorkville

06.2022 - Current

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Update daily transactions in the computer system
Working well as a team player with co-workers and assisting superiors in office administrative works including training
Proficient in invoice and receipt creation and management, with a track record of successfully coordinating and executing corporate events.
Watched guests closely to maintain current understanding of gameplay.
Communicated clearly and on-time to share clues and direct game actions.
Explained company policies, game rules and safety requirements.
Corresponded with clients through email, telephone, or postal mail.
Confirmed appointments, communicated with clients, and updated client records.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Offered advice and assistance to customers, paying attention to special needs or wants.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Summary