Aaronessa Fraser
SURREY,BC
Summary
Detail-oriented Administrative Assistant experienced in supporting Executive Directors in fast-paced settings. Skilled in managing complex administrative tasks and coordinating office operations to enhance efficiency. Demonstrated ability to implement process improvements and optimize workflows, contributing to overall organizational success.
Overview
2
2
years of post-secondary education
17
17
years of professional experience
Work History
Administrative Assistant to the Executive Director
Indigenous Service Canada
Gatineau, Quebec
12.2020 - Current
- Managed Executive Director calendar, meetings, and competing priorities across Indigenous Services Canada operations.
- Coordinated travel arrangements, accommodations, and itineraries for executive and program-related meetings.
- Prepared meeting materials, agendas, and records of discussion for senior leadership sessions.
- Tracked action items, deadlines, and follow-up requests through daily administrative workflows.
- Supported office operations, procurement requests, and incoming communications within Indigenous Services Canada.
- Managed office supply inventory levels to ensure adequate stock is available at all times.
Administrative Assistant
Assembly of First Nations
Ottawa, Ontario
04.2016 - 10.2020
- Managed Executive Director calendar, meetings, and competing priorities across Indigenous Services Canada operations.
- Coordinated travel arrangements, accommodations, and itineraries for executive and program-related meetings.
- Tracked action items, deadlines, and follow-up requests through daily administrative workflows.
- Drafted correspondence, briefing notes, and internal memos using departmental formatting standards.
- Maintained confidential files, documents, and records in accordance with federal procedures.
Administrative Assistant
Apace Immigration
Surrey, British Columbia
04.2013 - 05.2016
- Tracked action items, deadlines, and follow-up requests to ensure timely completion of daily administrative workflows.
- Processed incoming mail including sorting, distributing items appropriately or forwarding them to the proper department and individuals.
- Produced written correspondence including memos, letters, forms, and contracts to support communication needs of Executive Director and senior management.
- Welcomed visitors at reception and provided guidance and assistance. in a professional manner while providing excellent customer service.
- Greeted visitors in a professional manner while providing excellent customer service.
- Answered phone calls and emails from customers, vendors, and staff on behalf of Executive Director to facilitate effective communication.
Catering Supervisor
BC Place Stadium
Vancouver, BC
07.2010 - 09.2013
- Coordinated banquet staff, server schedules, and event floor coverage.
- Monitored food and beverage service standards across stadium catering areas.
- Resolved guest concerns and supported smooth catering delivery during live events.
- Interacted with guests on a regular basis to ensure satisfaction with meals served at catered functions.
- Resolved any complaints or concerns from customers regarding catering services provided.
- Ensured compliance with health and safety regulations while preparing food items for banquets or other events.
- Monitored inventory levels of all food items to ensure adequate supplies were available when needed.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Administrative Assistant
Citizenship and Immigration Canada
Vancouver, British Columbia
05.2010 - 03.2013
- Tracked action items, priorities, and follow-ups across internal and external stakeholders.
- Maintained secure records, files, and documents according to government information standards.
- Performed data entry tasks into various databases.
- Assisted with onboarding new employees by ensuring that all paperwork was completed correctly prior to start date.
- Performed data entry tasks into various databases when necessary .
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Education
Diploma - Aboriginal Tourism Management
Native Education College
Vancouver, BC 09.2008 - 06.2010
Some College (No Degree) - Business Administration
Native Education College
Vancouver, BCSkills
- Travel coordination
- Meeting coordination
- Travel arrangements
- Conference planning
- Records management
- Office administration
- Database entry
- Advanced MS office suite
- Attention to detail
- Professional communication
- Problem solving
- Strong problem solver
- Initiative-driven
- Customer service
Timeline
Administrative Assistant to the Executive Director
Indigenous Service Canada
12.2020 - Current
Administrative Assistant
Assembly of First Nations
04.2016 - 10.2020
Administrative Assistant
Apace Immigration
04.2013 - 05.2016
Catering Supervisor
BC Place Stadium
07.2010 - 09.2013
Administrative Assistant
Citizenship and Immigration Canada
05.2010 - 03.2013
Diploma - Aboriginal Tourism Management
Native Education College
09.2008 - 06.2010
Some College (No Degree) - Business Administration
Native Education College