Aaron Wofford
Fallbrook
Summary
Highly motivated professional seeking a rewarding career in a challenging and healthy work environment. Demonstrated ability to drive sales growth and build lasting client relationships. Skilled in leading sales teams to exceed targets and expand market share. Proficient in strategic planning and effective communication to drive team performance and deliver consistent results.
Overview
8
8
years of professional experience
Work History
Sales Manager
North Coast Auto Group
08.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Assistant Sales Manager
T-Mobile
11.2021 - 08.2024
- -Connect with customers and deliver exceptional customer service
- -Sell and educate product knowledge to clientele
- -Explore individual needs and provide thoughtful solutions from client to client
- -Approach commission and sales goals while practicing care, patience, honesty, and empathy
- -Build on going relationships with clientele thru amazing service and quality product
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Substitute Teacher & Resource Room Aide
Redding School District
08.2021 - 06.2022
- During my time in Redding, Ca I had subbed at various schools ranging from TK-8th Grade
- My experience in the resource room was a bit different
- The resource room is designed to help students that have fallen behind because of hardship, educational disabilities or patterns in their behavior that lacked maturity
- My responsibilities included:
- - creating lesson plans
- - practicing behavioral analysis and constructive criticism
- - aiding students with homework and tests
Client Relations
Agent Elevation
11.2016 - 05.2020
- Responsible for responding quickly to all customer requests and ensuring that decisions are based on customer satisfaction and good of company
- -Investigate and evaluate complaints and claims
- -Handle customer escalations and relationship issues
- -Relay information in concise and clear manner
- -Maintain accurate records of all conversations
- -Create and maintain quality and loyal relationships with customers
Education
Bachelor of Arts Degree - Communication
California State University, San Marcos
San Marcos, CA06.2018
Skills
- Conflict resolution
- Critical thinking
- Decision making
- Problem-solving
- Planning
- Organizing
- Leadership
- Influencing
- Delegating
- Initiating
- Managing multifunctional teams
- Result Driven
- Achieving targets
- Excellent Communication skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Positive and upbeat
- Goal setting
- Sales coaching
Traits And Skills
- Intelligent, organized, and motivated individual with proven leadership skills.
- Conflict resolution: Critical thinking, decision making and problem-solving skills.
- Planning and organizing.
- Leadership: An experienced team leader with influencing, leading, and delegating abilities.
- Ability to initiate/manage multifunctional teams.
- Result Driven: Ability to achieve the target within given time.
- Excellent Communication skills.
Timeline
Sales Manager
North Coast Auto Group
08.2024 - Current
Assistant Sales Manager
T-Mobile
11.2021 - 08.2024
Substitute Teacher & Resource Room Aide
Redding School District
08.2021 - 06.2022
Client Relations
Agent Elevation
11.2016 - 05.2020
Bachelor of Arts Degree - Communication
California State University, San Marcos
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