Addressed customer complaints in a professional manner
Handled customer inquiries and directed calls accordingly
Provided general information to customers about sim and network troubleshooting and procedures to fix it.
Education
BBA - Internationl Business
SENECA COLLEGE
Toronto, ON
05.2025
Emirates National School
07.2020
Skills
Office Support
Issue Resolution
Data Entry
Computer Skills
Customer Service
Languages
Fluent in English and Malayalam also speaks Hindi
Accomplishments
A cardiopulmonary resuscitation certificate (CPR) provides me with the skills needed to recognize and respond to cardiovascular emergencies and choking for adults, children, and babies