Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Other Experience
Timeline
Generic

Aaron Stelmach

NIAGARAFALLS,ON

Summary

Dedicated Sales/Technical Support Representative with strong skills in network troubleshooting, technical assistance, and customer service. Committed to providing effective solutions and enhancing customer satisfaction.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Sales/Technical Support Representative

Connect-it
Niagara Falls
02.2023 - 04.2026
  • Provided technical assistance to customers via phone and email support.
  • Diagnosed software and hardware issues for various devices and applications.
  • Educated customers on product features and best practices for usage.

Cable Installation Technician

Telcon Datvox
Niagara Falls
09.2020 - 12.2021
  • Installed fiber optic cables in residential and commercial properties, ensuring reliable connectivity for users.
  • Conducted testing and troubleshooting of cable connections and systems, resolving issues to maintain service quality.
  • Provided customer support during installations, addressing inquiries to enhance customer satisfaction.
  • Operated specialized tools for installation and maintenance tasks effectively.

Education

High School Diploma -

Stamford Collegiate
Niagara Falls, ON
06-2017

Some College (No Degree) - Computer Systems-Networking

Niagara College
Niagara-on-the-Lake, ON
09-2026

Skills

  • Network troubleshooting and diagnosis
  • Customer service and support
  • Technical assistance
  • Troubleshooting techniques
  • Network infrastructure setup
  • Exceptional communication techniques
  • Equipment maintenance and desktop support

Affiliations

  • Active amateur angular - educating others on systems and techniques for success. Future goals of operating Regional Niagara Fishing Tours

Certification

  • Smart serve

Other Experience

  • Home Depot - Niagara Falls - Seasonal Tool Centre associate - Customer Service, POS, Equipment maintenance, Documentation and contract control for equipment rental.
  • Next Renovations - Niagara Region - Assisted in residential renovations when needed.
  • Purolator Courier assistant - Seasonal work - Team Player award

Timeline

Sales/Technical Support Representative

Connect-it
02.2023 - 04.2026

Cable Installation Technician

Telcon Datvox
09.2020 - 12.2021

High School Diploma -

Stamford Collegiate

Some College (No Degree) - Computer Systems-Networking

Niagara College
Aaron Stelmach