Aaron Saechao
Sacramento
Summary
Results-driven and detail-oriented professional with a proven track record of delivering high-quality outcomes in fast-paced environments. Skilled in leveraging data-driven insights, innovative problem-solving, and cross-functional collaboration to achieve business objectives. Adept at adapting to evolving challenges, streamlining processes, and fostering strong client and stakeholder relationships. Committed to continuous learning and delivering measurable value through strategic thinking and execution.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
AutoZone
Sacramento
03.2024 - 09.2025
- Assisted customers in finding automotive parts and accessories.
- Maintained organized product displays and inventory levels.
- Operated point-of-sale system for transactions and returns.
- Provided knowledgeable recommendations based on customer needs.
- Ensured store cleanliness and adherence to safety protocols.
- Collaborated with team members to enhance customer service experience.
- Processed special orders and managed backstock inventory efficiently.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Online Personal Shopper
Walmart
Sacramento
03.2023 - 03.2024
- Assisted customers in selecting products based on preferences and needs.
- Processed online orders efficiently using Walmart's shopping platform.
- Coordinated with store associates to ensure product availability and accuracy.
- Resolved customer inquiries and issues through effective communication and support.
- Maintained knowledge of promotions and discounts to enhance customer experience.
- Monitored inventory levels to facilitate timely restocking of popular items.
- Provided personalized recommendations to improve customer satisfaction and loyalty.
- Collaborated with team members to streamline order fulfillment processes efficiently.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and provided excellent customer service.
- Processed refunds, returns and exchanges efficiently.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Store Crew Member
Jollibee
Sacramento
10.2022 - 03.2023
- Assisted customers with orders and provided friendly service.
- Operated cash register and processed transactions accurately.
- Maintained cleanliness and organization in the dining area and kitchen.
- Prepared food items according to company standards and safety protocols.
- Collaborated with team members to ensure smooth restaurant operations.
- Stocked supplies and restocked items as needed throughout shifts.
- Handled customer inquiries and resolved issues promptly and effectively.
- Followed health regulations to ensure food safety and quality standards.
- Answered phone calls promptly and professionally.
- Adhered to company policies and procedures at all times.
- Performed cash register transactions accurately and efficiently.
- Communicated effectively with co-workers to ensure smooth operations.
- Greeted customers and provided assistance with purchases.
Education
High School Diploma -
Hiram W Johnson
Sacramento, CA06-2022
Some College (No Degree) - Automotive Engineering
Cosumnes River College
Sacramento, CASkills
- Customer service
- Effective communication
- Time management
- Teamwork and collaboration
- Money handling
- Problem-solving
Languages
English
Professional
Timeline
Retail Sales Associate
AutoZone
03.2024 - 09.2025
Online Personal Shopper
Walmart
03.2023 - 03.2024
Store Crew Member
Jollibee
10.2022 - 03.2023
High School Diploma -
Hiram W Johnson
Some College (No Degree) - Automotive Engineering
Cosumnes River College