Aaron Patterson
Auburn
Summary
Dynamic leader with a proven track record at Pizza Factory, enhancing customer satisfaction and team performance through effective problem-solving and staff development. Skilled in inventory management and conflict resolution, I excel in building high-performing teams and streamlining operations to boost efficiency and service quality. I was also offered a ownership within the company at the age of 20
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Pizza Factory
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Manager
Pizza Factory
08.2021 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Courtesy Clerk
Marvals Food Store
02.2020 - 08.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
High School Diploma -
Colfax High School
Colfax, CA05.2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Complex Problem-solving
- Staff management
- Task delegation
- Relationship building
- Cross-functional teamwork
- Customer relationship management (CRM)
- Performance management
- Staff development
- Shift scheduling
- Sales techniques
- Policy implementation
- Conflict resolution
- Performance evaluations
- Marketing
- Negotiation
- Clear communication
- Inventory management
- Teamwork and collaboration
- Computer skills
- Effective communication
- Problem resolution
- Adaptability and flexibility
- Multitasking
- Problem-solving
Certification
Rbs
Food handlers
Timeline
Manager
Pizza Factory
08.2023 - Current
Manager
Pizza Factory
08.2021 - 07.2023
Courtesy Clerk
Marvals Food Store
02.2020 - 08.2021
High School Diploma -
Colfax High School
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