Aaron Paez
San Diego, California
Summary
Proven leader in retail management, adept at boosting team efficiency and customer satisfaction at Hugo Boss. Expert in inventory management and product merchandising, focused on achieving sales targets. Excels in team management and customer service, ensuring high levels of client satisfaction and store performance.
Overview
8
8
years of professional experience
Work History
Sales Lead Keyholder
Hugo Boss
10.2021 - Current
- Opened inventory boxes and restocked shelves.
- Opened and closed store by counting registers, making deposits, and storing and filing all daily paperwork.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Completed store opening and closing procedures.
Sales Supervisor
SKECHERS Retail
11.2016 - 06.2021
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Education
No Degree - Sustainability
San Diego State University
San Diego05.2025
Skills
Team Management
Product Knowledge
Teamwork leadership
Store operations
Customer Service
Product Merchandising
Inventory Management
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Sales Lead Keyholder
Hugo Boss
10.2021 - Current
Sales Supervisor
SKECHERS Retail
11.2016 - 06.2021
No Degree - Sustainability
San Diego State University
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