Motivated and experienced fast food manager seeking to leverage a decade of experience in customer service and restaurant operations to provide excellent leadership
Overview
11
11
years of professional experience
1
1
Certification
Work History
FOOD SERVICE SUPERVISOR
Brandson Ventures Ltd.
09.2022 - 09.2024
Company Overview: Mcdonald Fortune Drive Kamlooops
Supervises, Directs and coordinates the activities of Crewmembers during shift
Ensures outstanding quality, service, cleanliness and optimum business results are delivered
Accomplishes assigned shift paperwork
Facilitates that food safety practice is implemented
Functions under Preventive Maintenance Department wherein scheduled maintenance for equipment and for the entire store building is met
Mcdonald Fortune Drive Kamlooops
ASSISTANT RESTAURANT MANAGER 2
Seadweller Corp.
02.2021 - 08.2022
Company Overview: Jollibee Philippines
Functions as Assistant Kitchen Manager
Overall in charge of ensuring 4M's quality and completeness (Manpower, Machine, Materials and Methods) in preparing, running and evaluating the shift
Responsible in ensuring complete customer satisfaction by enforcing FSC (food, service and cleanliness) principles during operation
In charge of accomplishment and documentation of checklist for daily operations such as food safety checklist, traceability, etc
Conducts ordering for raw materials based on store operations demand
Ensured effective training and development is fostered
Jollibee Philippines
ASSISTANT RESTAURANT MANAGER
Am-Phil Food Concepts, Inc.
07.2018 - 01.2021
Company Overview: Chili's Bar & Grill
With KRA as Unit Training Manager; Generates staffing schedule, overall in charge in training and development and cross-training for staff
Facilitated the food production and service quality during daily operations
Conducted staff seat down to catchup with staff sentiments, insights etc
Established good customer relationship through table hopping and guest checkback
Executed ordering for store supplies and ingredients
Generated Development Action Plan after Training Visit c/o Training Dept
And F&B visit c/o F&B Dept
Chili's Bar & Grill
ASSISTANT RESTAURANT MANAGER 2
ALNGOC Corp.
02.2017 - 07.2018
Company Overview: formerly Cainta Connection Food Exchange Inc
(Jollibee Philippines)
Facilitated and supervised the food production and service quality during daily operations under rotation schedule either opening or closing
Responsible for efficient completion of all assigned administrative duties and to assist Store Manager on daily store operations
Overall in charge of ensuring 4M's quality and completeness (Manpower, Machine, Materials and Methods)
Conducted crew screening and hiring and responsible for timekeeping of employees at the store
Ensured FSC culture implementation while Sales and Profitability is also achieved
Served as Counter Manager, Document Control System Manager, Crew Training Manager, and Marketing Manager
Formerly Cainta Connection Food Exchange Inc
(Jollibee Philippines)
ASSISTANT RESTAURANT MANAGER 2 TRAINEE
ALNGOC Corp.
09.2015 - 07.2017
Company Overview: formerly Cainta Connection Food Exchange Inc
(Jollibee Philippines)
Served as in charge of delivery Channel (Jollibee Express Delivery System)
Ensured the profitability of the delivery channel and at the same time the implementation of FSC
Coordinated with the rider agency regarding rider's performance and concern
Formerly Cainta Connection Food Exchange Inc
(Jollibee Philippines)
ASSISTANT RESTAURANT MANAGER 3
ALNGOC Corp.
12.2013 - 08.2015
Company Overview: formerly Cainta Connection Food Exchange Inc
(Jollibee Philippines)
Served as dining manager, Cleanliness and Sanitation Manager of the store
Helped the Restaurant Manager to implement FSC culture in the store
Responsible of FSC Achievement thru effective operation which includes proper and integrated execution standard operating procedure
Conducted monthly meeting for dining crews to foster rapport and gather their insights on the betterment of their station
Formerly Cainta Connection Food Exchange Inc
(Jollibee Philippines)
OPERATIONS MANAGEMENT TRAINEE
ALNGOC Corp.
06.2013 - 12.2013
Company Overview: formerly Cainta Connection Food Exchange Inc
(Jollibee Philippines)
Underwent Basic Orientation Training Program
Trained how to execute crew tasks per station both for kitchen and service area
Exposed to basic managerial responsibilities including report and tasks to operate the business
Formerly Cainta Connection Food Exchange Inc
(Jollibee Philippines)
Education
BSHM - Major in Hotel and Restaurant Management
La Salle College Antipolo
Antipolo City, Rizal
04.2013
Skills
Staff supervision
Kitchen staff coordination
Staff leadership
Food preparation
Languages
English
Full Professional
Certification
ServSafe Food Protection Manager Certification - National Restaurant Association.