Summary
Overview
Work History
Education
Skills
Certification
Goal
Timeline
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Aaron Murray

Aaron Murray

St. Stephen

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.


IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee enthusiastic about learning information technologies. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retention Specialist

HGS - Hinduja Global Solutions (Shaw/Rogers)
01.2024 - Current
  • Increased customer retention rates by developing and implementing effective loyalty strategies.
  • Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
  • Reduced churn rates by identifying at-risk customers and crafting personalized retention plans.
  • Boosted revenue through upselling and cross-selling opportunities during customer interactions.

Sales Consultant Representative

Pinnacle
07.2023 - 11.2023
  • Streamlined internal processes by utilizing CRM software to track leads, manage client information, and monitor sales progress.
  • Adapted communication styles and approaches based on varying client personalities, ensuring a comfortable rapport that facilitated successful negotiations.
  • Collaborated with cross-functional teams to gather requirements and deliver tailored Salesforce solutions.

Internship - Cyber Security Specialist

Skillsoft
01.2023 - 05.2023
  • Reduced cyber risks by conducting regular vulnerability assessments and penetration tests.
  • Collaborated with IT teams to ensure secure implementation of new software applications and systems.
  • Increased employee awareness on cybersecurity best practices through comprehensive training programs.
  • Maintained up-to-date knowledge of emerging threats, providing proactive solutions for potential vulnerabilities.

Sales Consultant

OSL & Bell Canada
07.2020 - 09.2021
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Improved client satisfaction by providing customized Salesforce solutions tailored to their specific needs.

Landscape Foreman

Perfection
05.2018 - 08.2019
  • Maintained grounds by trimming, weeding and general clean-up.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Developed lasting customer relationships and grew network over time.

Education

Information Technology Diploma - Advanced Systems & Cyber Security

Eastern College (High Honors)
Fredericton, NB
01.2023

Skills

  • Excel, Word, Teams
  • CRM, Salesforce
  • Web Technologies and Services
  • Inbound & Outbound Calls
  • Empathetic, Understanding
  • Clean Driving Record
  • Able for Labour

Certification


  • CompTIA: Security+
  • CompTIA: A+

Goal

"To find a work environment where my skills will flourish and my career will prosper. To find mentors who are passionate about finding solutions and are willing to pass along their knowledge. Many overestimate what they can achieve in a year but underestimate what can be done in five."

Timeline

Retention Specialist

HGS - Hinduja Global Solutions (Shaw/Rogers)
01.2024 - Current

Sales Consultant Representative

Pinnacle
07.2023 - 11.2023

Internship - Cyber Security Specialist

Skillsoft
01.2023 - 05.2023

Sales Consultant

OSL & Bell Canada
07.2020 - 09.2021

Landscape Foreman

Perfection
05.2018 - 08.2019

Information Technology Diploma - Advanced Systems & Cyber Security

Eastern College (High Honors)


  • CompTIA: Security+
  • CompTIA: A+
Aaron Murray