Resourceful Maintenance Manager recognized for high productivity and efficient completion of tasks. Specialized in preventive maintenance, HVAC systems, and electrical troubleshooting to ensure operational excellence. Skilled at leveraging problem-solving abilities, time management, and teamwork to surpass objectives. Mission-oriented Investigator with a broad employment history across various law enforcement settings. Adept in managing long-term investigative cases. Seeking a position with a company offering opportunities for advancement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Maintenance Manager
Victoria Medical Building
Prince George, British Columbia
05.2024 - Current
Monitored the performance of all equipment to ensure proper functioning.
Developed preventive maintenance procedures for all machines used in production.
Established a system to track inventory of spare parts, tools and supplies.
Ensured compliance with safety regulations and standards.
Drafted budgets for maintenance operations and monitored expenditures.
Supervised installation, repair and upkeep of machinery and mechanical equipment.
Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
Recommended upgrades or modifications to existing systems based on analysis of data.
Resolved conflicts among employees in the maintenance department.
Assigned duties to workers according to their skillsets.
Maintained records of repairs, service requests, costs.
Performed troubleshooting on malfunctioning systems when necessary.
Diagnosed and repaired mechanical issues according to industry standards.
Loss Prevention Officer
Save On Foods
prince george , BC
12.2019 - Current
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Collaborated with law enforcement in investigating and solving theft and fraud cases.
Structural Ironworker Apprentice
High Angle Ironworking and welding
Edmonton, Alberta
11.2022 - 05.2024
Fabricated structural steel components according to blueprints and specifications.
Installed reinforcing bars for concrete structures, such as footings, columns, walls, and slabs.
Inspected structural steel connections for accuracy and compliance with applicable codes.
Operated oxy-fuel cutting equipment to cut metal components to size.
Assembled and bolted structural steel frames using power tools and lifting devices.
Welded parts together using shielded metal arc welding process.
Used cranes to lift heavy steel beams into place.
Aligned structural steel members prior to bolting or welding them together.
Loaded and unloaded materials from delivery trucks at job sites.
Erected precast concrete panels on building exteriors.
Connected column bases, beam splices, girders, trusses, columns, joists, decking systems and other related components of the structure.
Laid out reference lines for placement of ironwork pieces.
Installed ornamental iron fixtures such as stairs, railings, ladders.
Repaired existing ironwork by replacing worn or broken parts.
Applied protective coatings such as paint or rust inhibitors to finished ironwork pieces.
Worked closely with structural ironworkers, ornamental Ironworkers, riggers and machinery movers, enabling clear and safe cross-functional operations.
Animal Welfare Officer
BCSPCA
Prince George, British Columbia
09.2021 - 01.2023
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Maintained updated knowledge through continuing education and advanced training.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Conducted investigations of suspected animal cruelty cases, interviewed witnesses, and collected evidence.
Assisted in the capture of stray animals using humane trapping techniques.
Provided safe transport of animals to shelters or veterinary facilities for medical treatment.
Documented all activities in computerized records management system.
Maintained detailed reports on captured animals, including species, breed, color, sex and age.
Inspected premises for compliance with state laws and regulations concerning animal care and welfare.
Issued citations for violations of municipal ordinances relating to animal control.
Enforced licensing requirements for pets within city limits.
Worked closely with local veterinarians to ensure proper care for impounded animals.
Participated in community outreach events focused on pet adoption, low-cost spaying and neutering services, rabies vaccination clinics .
Developed educational materials about responsible pet ownership practices.
Healthcare Facilitator/Shift Supervisor
Paladin Security
Prince George , BC
01.2017 - 12.2019
Planned special training events for program participants based on changing needs, times of year and availability.
Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
Investigated and resolved account and service concerns for multiple parties.
Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
CUSTOMER SERVICE,
Visions Optical
Prince George , B.C.
01.2017 - 08.2018
VISIONS OPTICAL SPRUCELAND.
Monitored customers for signs of security concerns and escalated issues to management.
Completed sales in excess of $173,000 with near-zero error rate using POS system.
Increased sales [Number]% by offering advice on purchases and promoting additional products.
Educated customers on promotions to enhance sales.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Health and Safety Officer/Loss Prevention Investigator
WholeSale Sports
Prince George, BC
05.2015 - 09.2017
Performed security walks around Wholesale Sports to ensure employee and customer safety.
Interviewed employees and suspects and drafted reports to assist law enforcement.
Audited Prince George store on weekly basis to identify deficiencies and identified potential causes.
Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
Noted and followed up on any unusual behavior.
Detected and apprehended any unauthorized personnel.
Apprentice Refrigeration Mechanic
Northern Chill Refrigeration LTD (UA516)
Prince George, British Columbia
01.2015 - 04.2017
Assisted in the installation of residential and commercial air conditioning systems.
Performed preventive maintenance on refrigeration equipment.
Inspected, tested and maintained refrigerant levels for all systems.
Troubleshot malfunctions in electrical, mechanical and electronic components of cooling systems.
Installed compressors, condensers, evaporators and other related parts.
Cleaned coils, motors and other components of the cooling system.
Repaired leaks in refrigeration lines using brazing techniques.
Installed new piping to connect components such as thermostats and switches.
Calibrated temperature controls to ensure proper functioning of cooling units.
Replaced defective parts on cooling systems according to manufacturer's specifications.
Assisted in the design and layout of climate control systems for new buildings or renovations.
Fixed faults and reinstalled couplings and valves.
Put in new gas lines, wiring and other support components for HVAC systems.
Tested equipment following each install to determine efficiency and proper functionality.
Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.
Loaded materials, tools and equipment on truck at beginning of each shift.
Planned work procedures using charts, technical manuals and experience.
Trained and guided employees on correct methods for performing different repairs and maintenance services.
Infantry Soldier
National Defence/ Armed Forces
Prince George, BC
07.2012 - 02.2017
Performed as fire team member during situational training exercises and all infantry dismounted battle drills.
Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
Patrolled designated coverage areas and evaluated terrain for defensive use.
Shop Helper
E&H HItch Shop
Langley , B.C.
06.2007 - 06.2009
Performed maintenance on workplace equipment when required.
Moved machinery using forklifts, cranes and hoists.
Education
Grade 12 -
Kelly Road Secondary School
2009
Some College (No Degree) - Power Engineering (4th Class)
BCIT
Burnaby, BC
Some College (No Degree) - Computer And Information Sciences
BCIT Online
Burnaby
Some College (No Degree) - Police Studies
JIBC
New Westminster, BC
Some College (No Degree) - Automotive Service Technician Foundation
College of New Caledonia
Prince George, BC
Some College (No Degree) - Heavy Duty Mechanical
College of New Caledonia
Prince George, BC
Some College (No Degree) - Building Controls and Energy Management
BCIT
Burnaby, BC
Some College (No Degree) - Refrigeration And Air Conditioning Mechanic Pre-Apprenticeship
JARTS
Langley, BC
Some College (No Degree) - Carpentry Framing And Forming Foundation
Dispute Resolution Officer at Domestic Building Disputes Resolution VictoriaDispute Resolution Officer at Domestic Building Disputes Resolution Victoria
Senior Financial Services Specialist at Victoria Mutual Building Society, VMBSSenior Financial Services Specialist at Victoria Mutual Building Society, VMBS