Aaron Madu
Estevan
Summary
Seeking Full Time Employment at Edmonton City Centre Mall
Overview
7
7
years of professional experience
Work History
Front of House Supervisor
THE HAWESWATER HOTEL
05.2024 - 04.2025
- Full time employment running all aspects of the front of the hotel including managing the front desk, manning the bar and managing the restaurant
- Duties as supervisor included co-leading a small team with a manager and enforcing standards of service and maintenance
- The job included constant interactions with guests and high attention to detail in order to provide the best experience possible for the people staying with the hotel
- Resolved guests complaints while maintaining positive customer environment.
- Performed cash handling activities and secured nightly bank deposits.
Maintenance Personnel
ESTEVAN MARKET MALL
08.2023 - 05.2024
- Full time employment that included doing standard cleaning and maintenance of the shopping centre grounds
- Daily routine including following checklists of hourly tasks that had to be performed in order to keep the standards of the building as they were expected to be
- Helped to set up and take down events
- Would do daily routine inspections of the entire mall territory
Sales Associate
THE SOURCE BELL
04.2023 - 08.2023
- Full time employment performing customer service, explaining and selling cell phone plans, handling and explanation of contracts,
- I repeatedly aided in the set up of new technology to meet customer needs
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Youth Staff
EVOLVE CHURCH
05.2022 - 01.2023
- Worked in an office environment to help and develop the Church’s youth group program throughout the summer months
- Collaborated in a group setting to plan, set up and host church/youth events
- Helped to implement software systems to better organize and collect data from event nights
- Held a lead role in running the summer day camp put on by Evolve
- Also participated in weekly janitorial duties of cleaning the building including bathrooms and large event rooms
Volunteer Activity Creator
CSL U SCHOOL
09.2021 - 12.2021
- Worked in a group environment to create and present interactive virtual activities for at need schools in an online classroom environment
Sales Associate
THE SOURCE BELL
07.2020 - 08.2021
- Full time employment performing customer service, explaining and selling cell phone plans, handling and explanation of contracts, cross selling, restocking shelves and janitorial duties
- I repeatedly aided in the set up of new technology to meet customer needs
Kitchen Crew Member
MCDONALDS
05.2018 - 01.2019
- Preparing, assembling and cooking of food, cleaning and maintenance of kitchen equipment, and general janitorial duties
- Received Employee of the month
Education
Bachelor of Education -
University of Alberta
01.2022
Grade 12 Diploma - With Honors
Estevan Comprehensive School
01.2020
Skills
- Prompt and reliable attendance
- Organized workspace
- Clear communication
- Good listener
- Customer service
- Friendly assistance
- Courteous assistance
- Accurate cash handling
- Tech literate
- Strong understanding of technology
- Hospitality industry
Timeline
Front of House Supervisor
THE HAWESWATER HOTEL
05.2024 - 04.2025
Maintenance Personnel
ESTEVAN MARKET MALL
08.2023 - 05.2024
Sales Associate
THE SOURCE BELL
04.2023 - 08.2023
Youth Staff
EVOLVE CHURCH
05.2022 - 01.2023
Volunteer Activity Creator
CSL U SCHOOL
09.2021 - 12.2021
Sales Associate
THE SOURCE BELL
07.2020 - 08.2021
Kitchen Crew Member
MCDONALDS
05.2018 - 01.2019
Grade 12 Diploma - With Honors
Estevan Comprehensive School
Bachelor of Education -
University of Alberta
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