Aaron MacDonald

HomeBridge Youth Society, Reigh Allen Centre

2014-2024

HomeBridge Youth Society, Sullivan House

2024 - Present

- Provided direct support and crisis intervention for at risk youth in a residential care setting, creating a safe and nurturing environment

- Applied trauma-informed care and relational-based practices to support youth in managing emotional and behavioral challenges.

- Worked collaboratively with teams to design and implement care plans tailored to individual youth needs.

- Effectively de-escalated crisis incidents using trained intervention techniques, ensuring safety and stability.

- Documented youth progress and incidents with accuracy, complying with organizational and regulatory provincial standards.

- Serves as a key worker in a 6 bed residential program for female at-risk youth providing long-term care and support.

- Conducts 3-month progress reports to assess and document youth development and adjust care plans accordingly.

- Regular communication with social workers and other professionals to ensure comprehensive support and continuity of care.

- Advocate for youth needs and rights, ensuring their voices are heard in care planning and decision-making processes.

- Therapeutic Program Implementation of music to support youth in emotional expression and personal development

• Trained new employees on food preparation standards and customer service protocols.
• Ensured compliance with health and safety regulations during daily operations.
• Maintained cleanliness and organization of workstations to enhance efficiency.
• Managed inventory levels and conducted regular stock checks to minimize waste.
• Resolved customer complaints promptly, ensuring satisfaction and repeat business.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Improved team morale and productivity through effective communication and active listening skills.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Developed strong cooperative relationships with coworkers and managers.

• Coordinated guest luggage transport to and from rooms, ensuring timely service.
• Assisted guests with check-in and check-out processes, enhancing overall customer experience.
• Maintained cleanliness and organization of lobby areas, contributing to positive first impressions.
• Provided local area information to guests, facilitating informed choices during their stay.