Aaron Khor
Saanich,BC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Service Delivery Manager
Allied Universal Security
03.2023 - Current
- Lead and oversee all aspects of airport security operations, including passengers and baggage screening, access control, and perimeter security
- Monitor and analyze security-related data, such as incident reports and security trends, to proactively address emerging security concerns.
- Build and maintain strong relationships with clients, understanding their needs, and ensuring satisfaction with services provided
- Evaluated personnel workloads to support capacity planning, adjusting service call scheduling according to available staff.
- Stay abreast of industry advancements and best practices in airport security to continuously improve service delivery.
Screening Officer
Allied Universal Security
06.2018 - 03.2023
- Assisted with deployment of advanced technology and equipment for screening purposes.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
Team Member
Tim Hortons
01.2012 - 06.2019
- While I was in College
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
Mechanical Technologist
Ocean Rodeo
03.2017 - 07.2017
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Researched new technologies related to mechanical engineering to improve designs and processes.
- Performed in-depth troubleshooting to diagnose and resolve range of mechanical failures.
- Collaborated with coworkers, discussing assembly, and needed product adjustments.
- Prepared reports and documentation for mechanical systems and processes.
- Used computer-aided design (CAD) software to create detailed drawings and schematics of mechanical systems.
- Conducted root cause analysis to identify source of mechanical system malfunctions.
- Followed optimum preventative maintenance plans for complex mechanical systems.
- Trained and supervised mechanical engineering technicians in installation and maintenance of equipment.
Cook/Prep
Rum Runner restaurant
01.2011 - 02.2012
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed opening and closing shift kitchen tasks.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Cook/Cashier
McDonalds
06.2009 - 01.2011
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Mechanical Engineering Technology Diploma - Mechanical Engineering Technology
Camosun College
Victoria, BC07.2018
High School Diploma -
Parklands High School
Sidney, BC06.2011
Skills
- Operational Management
- Collaboration and Communications
- Coaching and Training
- Strategic Planning
- Leadership and Team Management
- Risk Assessment and Mitigation
- Operational Efficiency
- Resource Allocation
- Customer Service
- Problem-Solving and Decision Making
- Engineering Design and Analysis
- Mechanical Systems Knowledge
Additional Information
- Willing to relocate to: Vancouver, BC - Alberta - Ontario
Motorcycle Riding
Having a passion for motorcycle riding combined with a side interest in portrait photography provides me with a perfect blend of exhilarating experiences and creative pursuits.
Motorcycle riding has always been more than just a hobby for me; it's a liberating adventure. The feeling of freedom and connection with the road as I navigate through winding paths and scenic routes is unmatched. Whether I'm cruising on open highways or exploring hidden gems in nature, riding my motorcycle brings a sense of joy and excitement that fuels my spirit.
In parallel, my passion for portrait photography complements my love for adventure. Capturing genuine emotions and personalities through the lens allows me to freeze cherished moments in time. Whether it's photographing friends and fellow riders during our trips or working with individuals in a portrait session, I find joy in creating beautiful and meaningful images that tell stories.
Balancing both passions has taught me the art of embracing spontaneity while ensuring precision. Both activities require an acute sense of timing, an eye for detail, and a commitment to perfecting my craft. Motorcycle riding has also opened up opportunities for unique photography subjects and breathtaking landscapes, enriching my portfolio and inspiring my creativity.
Ultimately, these passions have enriched my life, teaching me to embrace life's adventures and see the beauty in both the grand and the intimate moments. Whether I'm capturing a rider's exhilaration or a subject's genuine smile, my love for both motorcycle riding and portrait photography continues to be a driving force behind my pursuit of unforgettable experiences and everlasting memories.
Moreover, this dual hobby has taught me valuable life lessons, such as patience, adaptability, and the importance of appreciating the present. Motorcycle riding and photography have become more than just pastimes; they have become integral parts of my identity, shaping the way I perceive the world around me.
In both pursuits, I have found a genuine source of joy and fulfillment, allowing me to escape from the demands of everyday life and embark on unforgettable adventures. As I continue to explore new horizons on my motorcycle and through the lens of my camera, I am eager to discover the next extraordinary chapter that awaits me.
Timeline
Service Delivery Manager
Allied Universal Security
03.2023 - Current
Screening Officer
Allied Universal Security
06.2018 - 03.2023
Mechanical Technologist
Ocean Rodeo
03.2017 - 07.2017
Team Member
Tim Hortons
01.2012 - 06.2019
Cook/Prep
Rum Runner restaurant
01.2011 - 02.2012
Cook/Cashier
McDonalds
06.2009 - 01.2011
Mechanical Engineering Technology Diploma - Mechanical Engineering Technology
Camosun College
High School Diploma -
Parklands High School
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