Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Karan

Sacramento

Summary

2+ years working in customer service, sales, assessing and meeting the needs of customers and issue resolution 2+ years of effective resolution of complex customer issues while delivering high level of customer service Effective communication skills with experience interacting directly with customers and partners with other departments to resolve customer issues Effective knowledge and experiences around retail compliance control, risk, learning and retaining knowledge to be successful in the role. Outbound calls to prospect business and networking to promote products and services

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience
3
3
Languages

Work History

Customer Service/Sales

Paneeka Boutique
02.2020 - 02.2025
  • Provide excellent customer service to every client who works through the door
  • Educating them with different products the boutique has to offer for different occasions.
  • Cash handling and processing credit card payments
  • Follow up with clients and scheduling appointments
  • Handling customer inquiries and providing better solutions
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.

Customer Service

Apple Computers
04.2022 - 10.2022
  • Research, investigate and solve complex customer service issues and filing claims
  • Resolve customer concerns and escalate issues.
  • Maintain deep knowledge of products and services
  • Retaining and deepening customer relationship through appointment settings and follow ups
  • Educating customers on products and digital services
  • Developed strong working relationships with clients, providing exceptional customer service.
  • Boosted store's reputation through courteous and professional customer service.
  • Exceeded performance metrics consistently by delivering exceptional customer service experiences.

Education

Bachelor of Arts - Accounting And Finance

Sacramento State University
Sacramento, United States
05.2001 -

Associate of Arts - Business Administration And Management

Consumnes River College
Elk Grove, United States
05.2001 -

Associate of Arts - Business General

Consumnes River College
Elk Grove, United States
05.2001 -

Skills

    Friendly, positive attitude

    Teamwork and collaboration

    Computer skills

    Customer service

    Microsoft office

    Problem-solving

    Team management

    Time management

    Flexible and adaptable

    Multitasking

    Data entry

    Microsoft Word

    Verbal communication

    Excellent communication

Timeline

Customer Service

Apple Computers
04.2022 - 10.2022

Customer Service/Sales

Paneeka Boutique
02.2020 - 02.2025

Bachelor of Arts - Accounting And Finance

Sacramento State University
05.2001 -

Associate of Arts - Business Administration And Management

Consumnes River College
05.2001 -

Associate of Arts - Business General

Consumnes River College
05.2001 -
Aaron Karan