Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aaron Johnston

Aaron Johnston

Modesto

Summary

Central Valley Career Bartender with 20+ years of extensive experience. Excelling in cocktail preparation, customer service, hospitality, communication skills, and attention to detail. Deep pride and understanding of local culture. Proven ability to manage high-volume events and resolve issues effectively. Committed to the craft and passionate about providing a consistent quality experience with a warm, welcoming atmosphere, while maintaining a clean and organized bar.

Overview

2019
2019
years of professional experience
1
1
Certification

Work History

Bartender

O'Brian's Tavern
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
  • Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
  • Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.
  • Addressed equipment malfunctions quickly by working closely with maintenance teams; ensured minimal downtime in bar operations.
  • Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
  • Evaluated bartender performance regularly using key metrics such as sales volume per hour or accuracy in drink preparation.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Bartender

The Running Iron
03.2007 - 01.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Created attractive bar displays by strategically arranging bottles and glasses.

Education

Associate Of Applied Business - Business Accountancy

Northwestern Oklahoma State University
Alva, OK
05.2001

Skills

  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Engaging personality
  • Customer service expertise
  • Memory retention
  • Hospitality service expertise
  • Performance improvement
  • Courteous
  • Safe serving practices
  • Proficient in mixology
  • Excellent judgment
  • Identification verification
  • Point of sale systems
  • Fast learner

Certification


  • Food Handler's Card or Permit - Various State Health Departments.
  • Professional Bartender's Certificate – ABC Bartending Schools.
  • SafeServe Manager Certification – National Restaurant Association.

Timeline

Bartender

The Running Iron
03.2007 - 01.2019

Bartender

O'Brian's Tavern

Associate Of Applied Business - Business Accountancy

Northwestern Oklahoma State University

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