Aaron Johnson
Burnaby,BC
Summary
Dynamic Bartender Shift Manager with a proven track record at Queens Cross Pub, enhancing customer loyalty through exceptional service and upselling strategies. Expert in mixology and maintaining cleanliness standards, I foster positive team environments and resolve conflicts with ease. Renowned for an engaging personality and a service-oriented mindset, consistently elevating guest experiences.
Overview
17
17
years of professional experience
Work History
Bartender Shift Manager
Queens Cross Pub
10.2022 - 01.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement
- Followed alcohol awareness procedures
Bartender Shift Manager
Strathcona Brewery
09.2018 - 10.2020
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Set up bar for operation, obtained cash bank, and stocked service bar.
Bartender Shift Manager
the Alehouse
01.2013 - 03.2015
Bartender Supervisor
Moe Joes
02.2006 - 01.2012
Education
High School Diploma -
Fredericton High School
Fredericton, NB06-2004
Skills
- Cleanliness standards
- Upselling strategies
- Health and safety
- Menu development
- Engaging personality
- Highly reliable
- Service-oriented mindset
- Changing beer kegs
- Preparing garnishes
- Mixology
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Bartender Shift Manager
Queens Cross Pub
10.2022 - 01.2023
Bartender Shift Manager
Strathcona Brewery
09.2018 - 10.2020
Bartender Shift Manager
the Alehouse
01.2013 - 03.2015
Bartender Supervisor
Moe Joes
02.2006 - 01.2012
High School Diploma -
Fredericton High School
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