Summary
Overview
Work History
Education
Skills
Timeline
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Aaron James

Toronto,ON

Summary

Customer-focused graduate with more than seven years of experience within fast-paced, high volume work environments. Highly personable and receptive to workplaces' needs. Well versed in post office products and services.

Overview

13
13
years of professional experience

Work History

Corporate Real Estate Coordinator

Rogers Communications
08.2021 - Current
  • Tracked hours and expenses to keep real estate projects on task and within budgetary parameters.
  • Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
  • Scheduled and facilitated meetings between project stakeholders and managers to discuss deliverables, schedules and conflicts.
  • Developed presentations using data from multiple stakeholders on project needs.
  • Managed and maintained relationships between departments to improve processes and ensure timely execution of tasks.
  • Oversaw national HR needs for company contractors.
  • Owned Kaizen project for process improvement saving on company resources and spending.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Senior Rental Advisor

Enterprise Holdings
Toronto
08.2021 - 08.2022
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Resolved problems, improved operations, exceeded sales and improved branch service at busiest airport in Canada.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.

Contract Implementation Specialist

Rogers Communications
Toronto, ON
02.2020 - 02.2021
  • Reviewed contract plans and project specifics for thorough understanding.
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Kept projects on schedule by managing deadlines and adjusting workflows as needed.
  • Drove team success through shared vision and recognition of quality performance.
  • Liaised between implementation facility and billing department, facilitating communications and keeping appropriate parties updated on project developments.
  • Identified policy violation trends and retrained employees on regulations.
  • Assisted in expansion efforts by positioning contracts and executing paperwork as quickly as possible.
  • Conducted quality reviews and monitored contract performance.

Small Business Specialist

Rogers Communications
Toronto, ON
01.2014 - 02.2020
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Tracked stock using company inventory management software.
  • Boosted sales by conferring with customers to evaluate communications requirements and recommend best-fit company offerings.
  • Educated customers on promotions to enhance sales.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.

Financial Services Advisor

Meridian Credit Union
Toronto, ON
08.2018 - 09.2019
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
  • Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
  • Delivered strategy advisement and corporate financing to clients.
  • Worked with clients to support understanding of rationale and details of financial strategies.
  • Performed due diligence and validation processes.

Customer Service Representative

TD Canada Trust
Toronto, ON
01.2016 - 07.2018
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction ratings by 30% in one year.
  • Sold and cross-sold bank products to new and existing customers.
  • Audited fellow teller currency to contribute to dual-control procedures.

Education

Real Estate Salesperson Certification -

Humber College
Toronto, ON
09.2021

Bachelor of Commerce - Law And Business

Ryerson University
Toronto
06.2020

Ontario Secondary School Diploma -

Newton's Grove School
Toronto
06.2014

Skills

  • Problem-solving
  • Quality assurance
  • Needs assessments
  • Relationship building and management
  • Business Development
  • Presentation
  • Interpersonal Communication
  • Multitasking abilities

Timeline

Corporate Real Estate Coordinator

Rogers Communications
08.2021 - Current

Senior Rental Advisor

Enterprise Holdings
08.2021 - 08.2022

Contract Implementation Specialist

Rogers Communications
02.2020 - 02.2021

Financial Services Advisor

Meridian Credit Union
08.2018 - 09.2019

Customer Service Representative

TD Canada Trust
01.2016 - 07.2018

Small Business Specialist

Rogers Communications
01.2014 - 02.2020

Real Estate Salesperson Certification -

Humber College

Bachelor of Commerce - Law And Business

Ryerson University

Ontario Secondary School Diploma -

Newton's Grove School

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Aaron James