Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaron Gonzalez

Gilroy

Summary

Proven ability in customer service and team supervision, 3+ years of work experience,and fostering a positive environment while coaching staff. Skilled in managing multiple responsibilities and maintaining food safety standards, ensuring exceptional guest experiences and operational excellence. Bilingual communicator dedicated to enhancing team performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Lead

Sky Zone Trampoline Park
06.2022 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Sales Associate

Sky Zone Trampoline Park
06.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Food Service Worker

Sky Zone Trampoline Park
06.2022 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.

Party Host

Sky Zone Trampoline Park
06.2022 - Current
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.

Education

Christopher High School
Gilroy, CA
06-2025

Skills

  • Bi-lingual
  • Staff coaching and Development
  • Team Supervision
  • Customer Service/Sales
  • Friendly and Professional Demeanor
  • Conflict Resolution
  • POS systems
  • Food safety and Hygiene practices

Certification

Certificate of Appreciation for providing Outstanding Guest Service

  • Guest's Comments:"He was super helpful, friendly, and responsive."

Timeline

Team Lead

Sky Zone Trampoline Park
06.2022 - Current

Sales Associate

Sky Zone Trampoline Park
06.2022 - Current

Food Service Worker

Sky Zone Trampoline Park
06.2022 - Current

Party Host

Sky Zone Trampoline Park
06.2022 - Current

Christopher High School

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Aaron Gonzalez