Aaron Duffy

As a Business Development Representative at The Sales Factory, I drove client growth for IMIS and Willson International by proactively identifying leads , qualifying prospects , and scheduling demos

• Proactively identified and engaged potential clients through strategic cold calling and innovative email outreach , significantly expanding the client base
• Designed and oversaw an outreach strategy that brought in 9-12 promising new business opportunities a month .
• Played a key role in developing effective sales strategies by providing valuable market feedback to the management team, enhancing overall sales performance
• Quickly established rapport with clients , tailoring pitches to their specific needs, which resulted in a high success rate for securing initial meetings with key decision-makers
• Maintained up-to-date knowledge of client product offerings and industry trends to effectively communicate compelling value propositions, driving client interest and engagement
• Consistently met and exceeded monthly sales targets and KPIs by making between 300-500 calls weekly , demonstrating a strong commitment to performance excellence
• Implemented CRM systems (HubSpot) to streamline sales processes, enhancing team efficiency and productivity.

As a Recruitment Consultant, I successfully sourced and placed quality healthcare candidates in top Irish facilities, averaging one hire per week. I built strong client relationships and managed the staff which worked for me regularly which contributed to significant business growth within my region, earning me a promotion to Recruitment Executive within a year

• Successfully sourced, pre-screened, shortlisted, and placed high-quality candidates from diverse healthcare backgrounds into leading healthcare facilities across Ireland, averaging one hire per week , including roles from Healthcare Assistants to Psychiatric Nurses
• Engaged directly with both active and dormant clients regarding their current and future vacancies, providing tailored support and insights into market trends to effectively address their recruitment needs through targeted strategies and recruitment drives
• Developed strong relationships with clients by understanding their challenges , resulting in increased business opportunities; notably achieved a sevenfold increase in billings with one client through strategic engagement
• Consistently exceeded high-performance KPIs by making over 200 calls weekly and posting a minimum of six job advertisements, ensuring robust recruitment processes and successful candidate placements
• Earned promotion to Recruitment Executive within a year by quickly mastering the role in one of the company's busiest regions, contributing fresh perspectives and collaborating effectively with the team to maximize regional growth potential
• Managed my bank of staff to ensure they were happy with our services. Negotiated pay rates and increases to help to retain staff

As a Sales Executive I was tasked with quickly adapting to a fast past inbound selling environment, taking a new call every 10-15 minutes . I gained valuable experience in performing on multiple fronts at once from ensuring I was compliant with insurance regulations to cross selling and obtaining referrals for other departments as well as obtaining my CIP qualifications

• Began in the Motor Retention department and transitioned to Home Insurance new business and retention, based on me demonstrating exceptional performance from day one in both inbound and outbound sales
• Leveraged strong communication and rapport-building skills to understand customer needs, successfully matching them with the appropriate product offerings and achieving a cross-sell success rate of 15%
• Developed valuable problem-solving abilities by managing difficult client interactions, enhancing my capacity to think on my feet and deliver effective solutions
• Utilized objection handling and closing techniques to maintain above-average customer retention rates while onboarding new clients from both hot leads and self-generated prospects
• Completed CIP 01 and CIP 02 exams to deepen my understanding of the insurance industry, further enhancing my ability to serve clients effectively
• Gained a vast amount of experience in using active listening and empathy to manage difficult conversations and situations and always provide a positive customer experience
• Handled customers queries and questions regarding renewals, products, premium pricing, documents, levels of cover and general insurance terminology